North America Painting Co., Inc.

North America Painting Co., Inc. is a Northborough-based painting and home improvement contractor that takes interior, exterior and commercial painting work across Massachusetts, Rhode Island and New Hampshire, and also handles carpentry, drywall and remodeling. The company says it has been at it for twenty years; the Better Business Bureau records a start date of 25 April 2006 and files it as a sole proprietorship with two employees, naming Nivaldo Desouza as owner. Its own site describes it as a family business serving New England. The people who have hired them talk about preparation. One customer, himself a contractor, says he uses them on his own home because they do not cut corners on prep work; others describe crews that arrived on time, protected the landscaping, finished on schedule, and left sharp lines and visible attention to detail. Every one of the five reviews on file is five-star, and Google shows a 5.0 average from eight ratings. That praise is recent but shallow. All five written reviews were posted in January and February 2026, so there is very little documented history to judge how the company performs over years rather than months. The thing to raise before hiring is the licensing picture, because the two authorities do not line up. The Better Business Bureau grades the business F and carries an alert under Licensing, giving its reason verbatim as failure to have a required competency license. The Massachusetts state registry, checked directly, shows Home Improvement Contractor registration #176948 as active, effective 28 January 2026 and running to 28 January 2028, filed under this business's own phone number with Nivaldo Desouza as the responsible person. Those are not necessarily the same credential, and BBB does not say which licence it means, so it is worth asking the company directly which registrations and licences it holds for your specific job and getting the numbers in writing. For a straightforward interior or exterior repaint where prep quality and a clean site matter, the customer feedback here is consistent and specific. Confirm the licensing question, and ask for older references, since the written record only goes back to the start of 2026.