Northcoast Plumbing and Heating is a one-person plumbing and heating operation in the Harwich Port area of Cape Cod, run since January 2007 by owner-operator Robert Brodie. The company covers Harwich Port, West Harwich, South Harwich, Harwich, Chatham, Dennis, Yarmouth, Brewster, Orleans, Eastham, Barnstable, Hyannis, Mashpee, Sandwich, and East Falmouth, and Brodie holds a Massachusetts plumbing license that the state registry currently lists as active.
Across 38 reviews on Google and HomeAdvisor — two independent platforms, all five stars — customers describe the same experience: Rob shows up when he says he will, communicates clearly throughout a job, and leaves a clean work site. The work itself ranges from routine dishwasher and garage-sink installs to more involved jobs — replacing a corroded shower mixing valve destroyed by acid water, connecting two gas fireplaces, installing backflow preventers on residential irrigation systems, and re-plumbing the kitchen sink of a 170-year-old house into its septic line. Several reviewers say this wasn't their first time hiring him, and more than one has referred him to coworkers or family.
A couple of things are worth asking about directly. The business's own website advertises "more than 30 years of experience," but BBB independently lists the company at 19 years in business, matching its January 2007 start date — the larger number likely reflects Brodie's personal career in the trade rather than how long this particular company has operated. Separately, its BBB profile shows an A+ letter grade on the same page that explicitly states the business is not BBB-accredited; those are two different BBB facts, not a contradiction, but worth understanding before treating the grade as an accreditation.
For a Cape Cod homeowner or small business that wants a licensed, hands-on plumber for water heaters, gas piping, or plumbing tied to a kitchen or bathroom remodel, Northcoast has a deep and consistent track record with no negative reviews on file across either platform. Confirm current pricing and scheduling directly, since the record here is built entirely on reviews rather than permits or dispute history.
