Northfield Handyman Services

Northfield Handyman Services works out of Haverhill with an A+ Better Business Bureau grade and a Google page holding 4.9 stars across 110 ratings — the kind of volume that's hard to shrug off. Run by Norman Lee, the company sends a familiar rotating crew — Pat, Carlos, Patrick and John among them, with Corey as project manager — for the full range of small-to-midsize home jobs: tile and grout repair, window fixes, gutter cleaning, deck and porch building, and painting. Reviews back the number up, with specifics repeated across the years. In a 2025 review, a homeowner credits the crew with pulling loose shower tiles, clearing surface mold, and recaulking a tub surround; in a 2023 review, Carlos and Pat are described repairing a water-damaged ceiling, replacing a rotted porch section, and painting two ceilings, with a final bill lower than expected; in a 2021 review, a homeowner describes a full master-bathroom gut-and-redo, with Northfield bringing in outside plumbing and electrical vendors and adjusting the plan as problems turned up. Several customers describe hiring Northfield more than once a year, and one 2024 review credits the crew with a fast response after a cracked pipe flooded a kitchen and basement. Two reviews break from the pattern. A 2024 review describes a window installed to the wrong measurements — the crew's own guy mismeasured, then a replacement went in without a screen and, per the reviewer, was never resolved. A 2023 review describes a painting quote that grew well past the half-day/full-day rate first discussed, after the company brought in a separate painter to re-quote the job at $1,500. Both are worth raising directly — confirm measurements and get a firm, itemized quote before work starts, especially on anything priced by the day. For the kind of punch-list job a homeowner keeps putting off — a stuck window, a rotted porch board, mounting a TV, clearing gutters — the volume and consistency of the reviews point to a crew that shows up, finishes fast, and cleans up after itself.