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Nutmeg Mechanical Services is a heating and air-conditioning company that says it has been servicing and installing systems in Connecticut since 1982. A recent customer who had an AC, heat pump and ventilation system installed said sales rep Quentin made suggestions about the system design, crew chief Rob kept them advised step by step, and Tammy in the office handled the rebate, warranty and inspection matters. A recent customer said Nutmeg replaced an aging boiler on schedule at a quoted price that was fair and clearly outlined, four years after it replaced their central air. A recent customer whose AC in a newly bought house would not start said technicians came the same day and had it diagnosed and fixed inside an hour. A 2026 customer said Nutmeg replaced a 48-year-old furnace in one day, with the crew showing up at 8 am. A 2026 customer said Jim came out on a cold Sunday evening for a gas furnace that had stopped working, and replaced the faulty part so the heat was restored. A 2025 customer who lost heat on a Friday night during a cold spell said a technician came at midnight; Nutmeg then took a couple of workers off a commercial job, picked up a new Carrier furnace 1.5 hours away and had it installed by 5 pm Monday. A 2025 customer said a complete replacement of a 36-year-old gas heating and cooling system with a Bosch unit took one day, and later wrote that their electric usage was about half that of the old unit. A 2025 customer said a tech took a part out, recommended a whole new furnace, charged $120 and never called back, and that another company fixed it with a small part. A 2026 Reddit commenter wrote, "When it comes to installers, I would not recommend Nutmeg Mechanical Services." A 2024 Reddit commenter who used Nutmeg for a ducted system said they would not choose them again. A 2022 customer said a promised mini split quote never arrived, and that after more than two weeks they were told Nutmeg could not take the job.
“wondering if I should use Nutmeg for the install, since I was actually pleased with that service”
“Nutmeg Mechanical has changed in the last few years. I had 3 mini splits installed 5 years ago. The installation was great and the first cleaning was very thorough.”
“When it comes to installers, I would not recommend Nutmeg Mechanical Services.”
“I used Nutmeg Mechanical for my ducted system (mini splits were not practical) and all I can say is I would not choose them again.”
“We had a ducted heat pump installed by Nutmeg Mechanical.”
Install of mini-split heat pump system and first service one year later. Excellent process from start to finish, quote to install to use.
complete hvac replacement. sales did a great job understanding my needs and explaining the solution. A full crew came and completed the work in 2 days and left the place clean like they were never there. they took the time to familiarize me with the new system for a complete turn key solution. A++
Nutmeg Mechanical Services did an excellent job with our AC/heat pump/ventilation installation. They clearly had deep experience and were very capable. Our sales rep Quentin was far more than a sales person; using his extensive experience and knowledge he made helpful suggestions about our system design. The installation crew did a fine job; everything came out looking neat, tidy and organized. Rob the crew chief was an excellent communicator who kept us advised step by step about what they were doing, and fielded all our questions helpfully. The office support did a fine job as well; Tammy made it easy for us by handling rebate, warranty and inspection matters. Nutmeg’s follow up has been very good with fine tuning our system to maximize efficiency. Nutmeg has been a pleasure to work with and we definitely recommend them!
Second time I have used Nutmeg and have been thrilled with the outcome. They fixed the older (2003?) of my two AC systems - clogged drain and new thermostat, each time for a few hundred dollars. Years ago, I was quoted 10k by another well known company to update the system; I declined. The newer system (2010) was “fixed” a year ago by another HVAC company for $17,000; a second quote for that system was at $22,000. I went with the $17k quote. Obviously I wish I had used Nutmeg all along…
We had a new humidifier installed on our furnace. Great experience throughout. The sales person, Leo, was great to work with setting up the job. The service techs doing the install were great. Everyone was very professional and courteous throughout. We have been using Nutmeg for many years now, never disappointed. I'd highly recommend them for heating and cooling needs.
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1 change recorded — last scanned Oct 8, 2026.