Nuzzo Mechanical

Nuzzo Mechanical is a small Everett, MA heating and cooling contractor — six employees, run by president Steven Nuzzo — that installs and services cooling units, heat pumps, mini splits, furnaces, water heaters and boilers for homes and light commercial buildings across Everett and Georgetown. The company says it was established in 1986 and describes itself as family-owned; the Better Business Bureau, which lists it as a corporation with 32 years in business, records a start date of 1 January 1994. It advertises emergency service, weekend appointments, parts and labour warranties, and discounts for veterans and first responders, and lists EPA and OSHA certification alongside Mitsubishi, Samsung, York, Bosch and Mass Save® credentials. The verifiable track record here is permits rather than opinions. BuildZoom counts 48 permitted projects and confirmed an active Massachusetts sheet-metal licence as of November 2025. The BBB has issued no rating at all, saying it lacks sufficient information, and holds no reviews or complaints on file. The one piece of public customer feedback that surfaced is a strongly negative open-web comment about a job that went wrong on a subcontracted installation. It is undated and unattributed, so it is one voice rather than a pattern — but with nothing published on the other side of the ledger, there is no counterweight to it either. This is a licensed, long-established shop whose work shows up steadily in municipal permit records but which has almost no public review history. If you are considering them, ask for recent customer references directly, confirm the sheet-metal licence is current with the state, and get the warranty terms in writing.