Ocean Aire Service Contractors

Four of the six people who praise Ocean Aire were calling because someone else had already failed. The Weymouth shop is owner-operated residential HVAC — its site says Paul Walsh, whom it describes as a master technician and a former Bay State College HVAC instructor, has run it locally since 1995 — covering Weymouth, Quincy, Braintree, Milton, Canton, Abington, Hull, Cohasset, Scituate and Wellesley with heating, cooling, ductless mini-splits and custom ductwork. The rescue jobs are what the good reviews are built on. A February 2019 homeowner whose new heat pump never ran right, even after several repair calls to the installer, said Paul came over right away and fixed what the others had missed. A January 2019 reviewer had an old HVAC blower motor replaced the next day when nobody else would touch it, and another that month credited Walsh after years of poor service from a well-known Boston company. The most recent praise, in July 2025, follows the same line: a homeowner who had had a horrible experience with a previous contractor said the team came out and resolved the problem. The one-star reviews describe what happens when the trouble is with Ocean Aire's own work. In September 2021, a homeowner said a technician spent about two hours, diagnosed a leak and added refrigerant, the unit ran 30 minutes after the truck left, and the owner told them they would not return. A July 2023 reviewer said Ocean Aire put in a new thermostat and furnace after the house lost heat in winter, and that it worked ok for six months. A May 2023 reviewer called the company hostile when asked to fix an issue it had created, and a July 2024 reviewer wrote to avoid it at all costs, calling it sketchy and not honest. Money is the other sore point. A half-star Angi review from January 2019 called the price quoted for a new thermostat extravagant, said a service charge and an installation fee were added on top, and reported a part disconnected and bypassed that left the system frozen under a sheet of ice; Ocean Aire attached a long rebuttal to it. Angi's page averages 4.1 from five ratings, four of them at five stars and one at the bottom, while Google sits at 3.1 across 15. The company's own site advertises 24/7 weekend emergency service; its Angi page lists no emergency services and no warranties. If another contractor has walked away from your system, several homeowners say Walsh is the one who sorted it out. Before you sign, get the diagnosis, the parts and the full price — service charge and installation fee included — in writing, confirm whether weekend emergency calls are actually covered, and settle up front what happens if the repair does not hold after the truck leaves.