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Oceanside Restoration Inc. works fire and water damage jobs out of Orleans, on the outer Cape, and turns up in the Massachusetts business directory kept by the Mashpee Chamber of Commerce. Its Google page carries a 3.5-star average across eight ratings, a small enough sample that the handful of written reviews carries real weight. Those reviews split hard. In a 2025 review, one customer said the crew went beyond what was expected of them. Another, writing in 2022 after a flood damaged their house, said Oceanside was there the day the problem turned up and stayed with them through what they called a tragic situation, calling the company the resource to use in that kind of loss. A 2024 review tells a very different story: a homeowner who lost their house to fire says the crew walked off the job once confronted, and calls the company liars who broke the trust placed in them during that loss. That gap is the thing to ask about before signing anything, especially for work this high-stakes, since a fire or flood job usually means insurance paperwork, a tight timeline, and a family living somewhere else in the meantime. Get commitments on scope, schedule and communication in writing, and ask for references from a job like yours before booking.
Amazing crew of guys! They went above and beyond for me.
Liars and thieves! When they were confronted they walked off the job. Never herd from the company. It is devastating to lose our home to a fire and we trusted everything they were telling us but it was all lies.
Listen up, people. This is the resource you need when your house is flooded and destroyed. Don’t mess around. Oceanside was there the day I found a problem and they stayed with me. I am lucky I found them. The rest of the story is tragic, but Oceanside is the best!
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Added 3 new comments, added 1 new photo, established 2.6 rating
Trauma and unattended-death cleanup, done compassionately5.0
Whole-house remodels4.5
$1.5M conversion into 24 rental units4.4
Remodeling results4.4