Sand Dollar Customs

Sand Dollar Customs is a Cape Cod general contractor co-owned by Rob Warren, a retired Yarmouth police sergeant, and Steve Bobola, a retired U.S. Marine, who say they started together as roofers and window repairmen more than 30 years ago before building the company into a custom home and remodeling business. Its Massachusetts home improvement contractor registration is active, verified against the state registry, and BuildZoom's permit records put it in the top 1% of Massachusetts licensed contractors based on 189 recorded projects. Twenty-eight reviews spanning 2021 through 2026 describe a company that handles the full scope of a job — roofing, siding, windows and interior finishes on the same project — and finishes on schedule and on budget with a clean site left behind. Several customers describe returning for repeat projects over years, citing the same two owners, Rob and Steve, by name for honest communication and consistent quality. On water-damage jobs, more than one review credited an in-house insurance adjuster with helping secure additional funding from the customer's insurer to complete the restoration. Local news coverage in 2024 described the company's conversion of a former office building into 24 rental units, work also reflected in its permit history, which lists individual jobs running as high as $1.5 million alongside its typical smaller renovations. Set against that recent run, a 2019 Houzz review described a very different experience on a new-construction job: the customer said sales conversations pushed a construction loan that wasn't in their interest, and that the company ended the relationship after two months, calling it unprofessional. It's the one clearly negative account in the written record, and it predates nearly everything else here by several years. The company also holds an A+ Better Business Bureau grade, though it isn't BBB accredited, and Houzz separately lists a different license number for the business that wasn't independently verified here — not unusual, since a company's registration and an individual construction supervisor's licence are typically different numbers. For a homeowner considering a larger renovation, addition, or custom build on the Cape, the volume and consistency of recent, detailed praise here — especially around communication and staying on budget — make this a strong candidate; worth reviewing financing terms carefully before signing anything, given the one older account about that specifically.