On Time General Services

As a person who knew nothing about siding or roofing and has never had to find a contractor for a project of this scale, I was very anxious about the task ahead of me. I had to ask many questions as I proceeded through the process (identifying contractors to come to the cottage, interviewing the finalists, etc.). I greatly appreciated that Victor was always patient and explained things so a layperson like me could understand them. He was invaluable in helping me select the right siding and roofing materials for a Gloucester cottage that receives a lot of wear and tear from the often-harsh sea air. Also, as an experienced builder, his perspective and advice was greatly appreciated. Once his business had been selected, he outlined the timeframe and sequencing of the work and about the different crews that would be doing the work. He advised me as to how to prepare the cottage (remove items from shelves and the walls as well as cover the furniture) before the work began. As I did not stay at the cottage while the work was being done (and as I live over 2 hours away from the cottage), Victor was conscientious in keeping me informed by texts, phone calls, and photos. There were challenges to overcome, mostly rotted wood (no real surprise), and Victor contacted me immediately, and we talked about his proposed solutions. I was able to see during a couple of my visits to the site (and via the photos) that the crews worked diligently and efficiently to keep the project moving. Victor’s crew had started the project with materials on site, so the transitions from the demolition, to the roof, to the trim and windows, then to the siding were seamless. The only delays, which were not many, were due to weather conditions. Toward the end of the project, there was a storm that caused a power outage but, undeterred, Victor brought a generator to the site so that the project could be completed within the original projected timeframe. I was greatly pleased at the way Victor responded to a few items that had received some damage during the project—a window had to be re-glazed and the screen replaced and a screen door had to be re-hung. He addressed all my concerns quickly and efficiently. I would definitely contact Victor and the On Time General Services team in the future for projects for the cottage that I know are looming in the not-too-distant future.

On time services is great and on time. They did my house’s vinyl siding and also they build a nice deck on my back yard. I am very please and happy with them. I totally recommend their work. They are the best.

It was amazing my house looks great! And the project was completed super fast!

They did a great work, my house look like a new house, very oriente to detail, all his crew was very professional left my house like nothing happened.

Really great we had a couple of surprises but the job was done in time.