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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
- Not rated by the BBB
- 1 work photo
Highlights
- Fast faucet visit — a 2022 customer said Brian arrived within an hour
- Fair prices — a 2025 customer called the prices very fair
- Long wait for heat — a 2025 customer waited from August into January
- Unscheduled service — a 2024 customer called three times over nine months
- Billing letters — a 2022 customer got 4-6 letters after paying
Ouellette Brothers Plumbing does plumbing and heating work. In a 2022 review, a customer said their kitchen faucet was running very slow, Brian was at the house within an hour of the call, and a new faucet needed to be installed. A 2023 customer praised the company's boiler service. A 2025 customer said they had no trouble getting an appointment and called the prices very fair. Getting on the schedule is where things went wrong for some. A 2025 customer said they called for service in August and were still without heat and without a visit on January 13, 2025; that customer wrote that the company did not want residential clients, only its commercial accounts. A 2024 customer, who had earlier given five stars, said no one had scheduled an appointment nine months after the first call for service and two more calls. A 2022 customer said they were told they were on the list and, after a month, still had not seen anyone. A 2022 customer complained of getting 4-6 letters about a bill they had already paid and said the woman who answered the phone was rude.
What does plumbing work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Ouellette Brothers Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
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