Verified record
Typical your area range for this kind of work, from regional averages — not a quote from P & M Heating Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
P & M Heating Services describes itself as a family-owned heating, air conditioning and plumbing company that has served homes and businesses in Concord, NH and surrounding areas since 1985. A 2022 customer with furnace trouble on a Sunday morning said he showed up within an hour and knew right away what the trouble was. In a 2022 review, a customer wrote that Ernie was on time, communicative and got the furnace back to full strength right before a -5° NH chill. A 2023 customer with a puddle under the boiler two days before Christmas said Ernie was there within 30 minutes and fixed it quickly. A 2022 customer said he came the Saturday morning after a Friday call and took less than two hours to remove the old water heater and install the new one, at a fair price. In a 2023 review, a customer with a water heater emergency said they were there within 2 hours. A 2025 customer said Ernie quoted $1000 to replace a two-year-old water heater he had installed, still under a 6-year warranty, and that they were later advised the installation was not up to code. In a 2025 review, a customer said the plumber did a credible job removing a garbage disposal but charged about $100 more than the highest NH estimate they found for that work. A 2022 customer said Ernie charged $250 for 20–25 minutes switching a toilet wax seal, and when the toilet would not flush the next day, argued it was nothing he did. Its New Hampshire hvac licence, number MBE0900369, is expired on the state registry.
Your driver in your box truck needs to learn how to drive! No wonder why your truck looks all beat up. Red means stop not start to turn out in front of one vehicle and then turn out in front of a dump truck that has the right of way. Just for that I will never use your services and I will never recommend anybody to use your services get some people to have some common sense
Our initial encounter with Ernie was fine, our water heater died 2 years ago and he responded quickly and did what we thought was quality work for a reasonable price. Fast forward to yesterday, our 2 year old water heater is leaking so I called Ernie about It as it has a 6 year warranty. Ernie advised it would cost $1000 to come and replace a WH that he installed and is under warranty! Ernie said this was a standard rate. I called 3 other plumbing/heating establishments and they all said that was a significantly high rate to charge to replace a warranty covered WH. Then after seeing pictures of my WH and how it was installed, I was advised it was not up to code. Now we are having a new one installed with all the correct components per code for the same price Ernie was going to charge us just to replace the existing which again he was not going to bring up to code! My husband then spoke with Ernie and it was not a pleasant call as when my husband mentioned he did not install per code, Ernie’s response was “it’s a stupid code” My husband responded that if we are told when we have it replaced that the leak is due to how it was installed we would be sending him the bill and he hung up on my husband. It is very clear the Ernie charge’s exponentially higher than he should and does not do quality work as he does not follow codes. We would not recommend him to any of our friends or family!
Although the plumber showed up an hour early and did a credible job of removing our garbage disposal. He charged us way over market rate for his work. We actually had sticker shock when he quoted us the price for about 1.5 hours worth of work. Comparing it to the highest estimate price for removing a garbage disposal in NH he charged about $100 dollar more than he should have. Very disappointing.
Down to earth, professional and reliable. I will be using Ernie for all my properties.
These folks are terrific. Only 2 sleeps 'til Christmas and I had a puddle under the boiler. Ernie was here within 30 minutes. He fixed it quickly. Super friendly and entertaining!!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 18, 2026.
Plumbing diagnosis5.0
Explanations during oil-to-gas conversion5.0
Knob and tube wiring removal5.0
Evening furnace call answered within 30 minutes4.6
Next-morning furnace fix4.0