P & M Locksmith Service, Inc.

P & M Locksmith is a family-run shop in Woburn that customers reach for the odd, after-hours job — a jammed antique doorknob, a bike-rack lock with a lost key on a holiday Friday, a house that needs rekeying the same day it closes. The Minghella family says it has been serving the Greater Boston area for more than 45 years. On Google the shop holds a 4.6-star average across 62 ratings, and the pattern across nearly thirty reviews stretching back to 2021 is speed and personal attention. Techs named Mark and Phil come up by name review after review — taking apart and cleaning antique lock mechanisms, swapping locks for a new Woburn resident, and once replacing a car ignition on the spot using nothing but the screwdriver trick the customer had used to start it. One reviewer pointed out it's one of the few locksmiths in the area with an actual storefront, since most competitors work mobile or out of a kiosk. A recent review describes a Friday-night door-handle failure getting a temporary fix from Phil's son the next morning while a matching commercial-grade replacement was ordered. A few things are worth asking about before booking. A recent, August 2026 review described being charged an additional service call fee on top of the original quote that wasn't expected going in — worth confirming what a quote covers up front. A 2024 review said the shop is roughly a 50/50 shot on having the exact key blank needed in stock. And in a 2023 review, one customer described the owner as rude and reported aggressive dogs running loose around the shop — a sharply different account from the otherwise consistent praise for friendly, patient service. A 2026 Reddit thread backs up the repeat-customer pattern, with one commenter saying they'd used P&M several times and had been pleased, noting the shop had relocated from Arlington to Woburn some years back. P & M is a solid call for an odd or antique lock, a same-day rekey, or an after-hours lockout — just get the price for any repair work in writing before they start, and don't assume they'll have every specialty key blank on the shelf.