P.I. Pest Investigators LLC - Cape Cod Pest Control

Customers describe calling P.I. Pest Investigators for an immediate pest problem and keeping the company for recurring visits. The company says Matt and Tiffany Helms founded it in 2000 and continue to run the family business. Its website describes pest control across Cape Cod, Plymouth and Wareham, with services for ants, fleas, roaches, rodents, spiders, stinging insects, termites and ticks. Recent Google reviews describe Matt doing inspections and treatments himself. A May 2026 customer says he explained his recommendations and helped with ants, spiders and mice. Another customer that month says Matt and Tiffany responded to their needs and that Matt explained each step without rushing them. A customer with a yearly contract says Matt can treat the home while they are away and leaves it secured afterward. In July 2026, a longtime customer says Matt had visited more than once, found no issues and charged nothing. An August customer says he offers return treatment at no charge; that is the customer's account of service, rather than a stated company guarantee. Older reviews describe particular pest problems and the response. A March 2026 reviewer says Tiffany took information about mice and Matt came the next day to place traps and explain the process. In November 2025, a customer dealing with wasps in a basement and a simultaneous family emergency says the company rearranged its schedule, treated the nest and that no wasps were seen afterward. A September 2025 customer describes Matt removing a hornet nest from the backyard. A May 2025 reviewer says Matt had provided preventive care for their second home for 15 years and that they had added tick and mosquito yard treatment. One December 2023 Google review describes a different experience with annual mouse service. The customer says mice and scratching continued despite return visits and refilled bait, and that Matt could not determine how rodents were entering. Near the contract's end, the customer says the company returned their call after three days, said it could not visit for a month because of winter time off, and told them to find someone else. Google reports a 4.9-star average from 101 ratings. Written customer accounts span 2021–2026, including several recent reviewers who say they have used the company for years.