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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported.
Highlights
- Billing dispute — a review describes a $69 call growing into a $5,686 charge
- Follow-through — a review describes promises made but not kept
- Thin record — only two reviews on file, both negative
Pann Home Services is a family-run Woburn and Cambridge plumbing, heating, cooling and remodeling company that says it has served the greater Boston area since the 1950s, now led by Michael Pann. It's BBB-accredited with an A+ grade. The written record here is very thin — just two reviews on file, and both are negative. One describes a $69 service call that grew into a $5,686 charge over five days without heat, calling it "extortion." The other describes a manager who apologizes for missed commitments but doesn't follow through on them. With so few reviews to go on, this isn't enough to characterize the company's typical work — but it's also not nothing: both accounts on file describe the same kind of frustration over cost surprises and follow-through. Anyone considering Pann for a bigger job should get a firm, written estimate before work starts and ask directly how a service call could escalate in price.
What does heating and cooling work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Pann Home Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
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