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Parker Septic & Drain describes itself on its website as a Martha's Vineyard septic and drain contractor offering septic repair and excavation, MA Title V inspections, drain cleaning, and trenchless pipe lining and coating. On Google it holds a 5-star rating from 26 ratings. A recent Angi customer said a root broke the pipe between the house and the town sewer, backing everything up into the main toilet and bath. They came early, dug up the pipe with a small backhoe until they found the break, repaired it, then replaced the dirt, grass and plants, staying late to be sure the job was completed. A 2022 customer said a sewage backup flooded the finished basement of a home they rent out, and that Matt picked up the phone on almost the first ring and was at the house within 20 minutes. That 2022 customer said Matt found roots blocking the pipe to the septic tank, dug up the pipe and replaced it, and worked until after 8pm so the tenants could use the plumbing. A 2023 customer said sewer gas had leaked into the home for months and their plumber could not find the source; Matt diagnosed the issue with a smoke test. Smoke came out of the laundry room drain, and that 2023 customer wrote that the contractor had forgotten to install a trap. A 2025 customer said their septic backed up the day before Christmas Eve, and that they were there within an hour of the phone call and had it fixed two hours after arriving. A 2026 customer, the landlord of a medical practice, said Matt responded immediately when a large area of ground collapsed next to the old septic system. A 2024 customer who had hired the company years earlier for a report for a transaction said that when they called about another inspection, Matthew told them they did not need to spend the money and should simply get the unit pumped.
They wee fantastic! We had a root break the pipe between us and the town sewar system, so everything backed up into the main toilet and bath. They cam early, determined the problem, and then dug up the piper until they found the break and then repaired the pipe. They got a small backhoe in to dig up the pipe until they found the break. They replaced the dirt, grass and plants after they repaired it, staying late to be sure the job was completed. I could not recommend them more highly.
I called Parker Septic and Drain when a large area of ground collapsed adjacent to the old septic system at an active and crucial medical practice. Matt responded immediately with competence, professionalism, and a whole lot of heart. As the landlord and responsible party, my anxiety was immediately and thoroughly alleviated as he took control of the situation at hand. He set about to find the best solution, bearing in mind the unique circumstances, and I could not be more impressed and could not possibly recommend him highly enough. If I ever have another septic issue or need, Matt Parker is my man.
We had our septic back up on Christmas Eve Eve and this guys were there within an hour of speaking to them on the phone and they had it fixed two hours after they arrived. True professionals in every sense of the word.
Working with this company was an exceptional experience from start to finish. Not only were they punctual and affordable, but the level of professionalism truly stood out. The units arrived in immaculate condition — when I say clean, I mean they genuinely sparkled. It’s rare to see this level of care in portable sanitation, and it made a noticeable difference. The delivery team was equally impressive. They were thoughtful and intentional about placement, taking the time to ensure the units were set in the most practical and discreet location. They were also incredibly mindful of protecting the lawn and avoided unnecessary wear from the trucks. Even when I needed to adjust the delivery time multiple times, they remained flexible, accommodating, and consistently kind. This is a company that clearly values both their product and their customers. I wouldn’t hesitate to recommend them to anyone in need of portable restrooms. They exceeded every expectation.
I always write a sincere review. I feel like whether I give a 1 or a 5 it is my absolute truth. I am so extremely appreciative of Matt. He was very kind, thoughtful and supportive. I was having a plumbing nightmare and not knowing me, he agreed to help, came right away and explained everything thoroughly. He fixed the problem fairly quickly and then went through the follow up options. There’s so many people who don’t give a damn about the customer they’re just about how much money they can charge you. It’s extremely worrisome and therefore you really don’t know who to trust but Matt and the two men with him( I wish I got their names) were so kind, informative, patient and professional and trustworthy. I won’t hesitate to refer people to them and will absolutely call them wherever I need a plumber. My sincerest thanks to all 3 men. Pattie Rawlins
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2 changes recorded — last scanned Sep 30, 2026.
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