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Pathway Development remodels kitchens and bathrooms out of Melrose, and the homeowners who wrote about it between 2022 and January 2026 describe much the same thing: a schedule that held, a crew that showed up, and Rob Egan answering the phone. Then, in July 2026, a customer posted a photograph of an unusable bathroom. That one-star account is the first thing to raise with them. The homeowner says the job at their house was abandoned, accuses Rob of taking six figures, and describes a broken tub and a shower floor leaking into the room below. It stands alone in the written history — the other twenty-three accounts on Google and Houzz are five-star — but it is recent, it is specific, and it is about work left unfinished. The company describes itself as a Melrose construction outfit doing residential remodeling — kitchens, bathrooms and decks — plus frame-to-finish new construction with subcontractors, working out of Melrose with a second address in Braintree and giving Boston as its service area. Houzz lists a Construction Supervisor licence, CS-113033, and carries 16 project portfolios across Boston-area towns, among them a Winthrop master-suite attic renovation. Kitchens are the bulk of what people wrote about — seven accounts between August 2022 and January 2026. A March 2023 customer said they started when they said they would and finished on time, so the kitchen was ready for the holiday. In a September 2024 review, a homeowner on a full kitchen remodel credited transparent pricing and a schedule built around their timeline, and said the finished room looked like the design rendering. A June 2023 Houzz reviewer said the crew stayed inside the timeframe it had given and worked efficiently. Bigger jobs turn up too: an August 2022 review describes a total remodel of a four-story townhome in Marina Bay in Quincy, and an April 2024 one a project completed for the Weymouth Peer Recovery Support Center. A January 2025 customer walked through the deck work — demo of the old deck, new footings, then the build — and called the crew professional, clean and timely. A January 2026 reviewer liked the Buildertrend app the company runs its jobs on, which laid out a calendar of the scheduled work; an April 2024 customer also mentioned communicating through it. For a kitchen or a bath, this is a company whose customers wrote mostly about dates being met and questions being answered. Ask about the July 2026 complaint directly and what came of it, and tie the payment schedule to completed milestones in the contract before any money moves.
I am shocked and appalled to learn that Rob is still licensed and conducting business. An image here is of my home, a bathroom that is unusable, tub that is broken, shower floor that leaks into the room below. He abandoned the job at our home and stole 6 figures out of a $250k budget. We were left with no kitchen, a leaking roof and dozens of other problems (many still unresolved years later). He altered the formative years of the children living within the chaos he created and changed the direction of our lives. Every nightmare you've ever heard of in terms of "bad contractors" came true, the list is too long to write here but feel free to DM me. Run do not walk away. I would not wish this experience on my worst enemy and cannot possibly stress enough how this person CANNOT be trusted.
Excellent work, was extremely satisfied with the work Rob and his team did at my house. Rob was in constant contact with updates on the progress especially if something unexpected came up during the process. I highly recommend using them for your home/business projects. I'll be using them again for future projects
We hired Pathway to remodel our condo kitchen and laundry room and they did an excellent job. As first time homeowners who just moved in, we were nervous about immediately taking on a big expensive project but Rob and Brian did a great job fielding all of our questions and concerns. To make matters more complicated, the structural work required cooperation from a surly neighbor who lived downstairs at the time. For that to work they needed to adhere to the schedule on the calendar and communicate any delays or changes as soon as they knew about them. The workers and subcontractors came when they were supposed to and they took great care to clean up at the end of the day and protect the rest of the house from the construction. Everyone on the team was attentive and professional. They finished on time and on budget. One year in and we haven't had any problems and continue to receive many compliments on our kitchen. We'd gladly work with them again.
Rob and his team at Pathway Development were fantastic to work with and clearly an organized team. They are extremely responsive and communicative. Their pricing is very reasonable. I love the Buildertrend app that they used, which shows a calendar of all their scheduled activities, messages portal, daily project reports with photos, quick change orders/add-ons to the original contract, etc. Rob and Brian were always quick and patient with their explanations (as I was someone with no prior renovation experience), accommodated numerous add-ons as things came up, and brought so many of my ideas into reality. These included a bathroom gut renovation with custom vanity and huge accessible walk-in shower, installation of a new kitchen island range hood and induction stovetop, and replacement of all carpets with new matching hardwood floors (among many other things). We are so happy with the result, and everyone who has visited post-renovation has been very impressed with their work. I would not hesitate to work with Pathway again and highly recommend them to anyone!
Rob and his team were very clear throughout the duration of our remodeling project. They had techs onsite each day and were very detail oriented. They were responsive to our requests and completed everything in a timely fashion. I recommend them for any project you may have.
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2 changes recorded — last scanned Aug 3, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Pathway Development. Use it to sanity-check bids, then get the real number in writing.
Cabinets are roughly 30% of a kitchen budget.
Estimated range
$23,000 – $35,000
Typical kitchen remodel around $29,000
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Basement finishing4.8
Owner on site every day4.4
41 building permitsNot yet rated
