Paul Burdick Oil Co holds a 4.2-star Google rating from 22 ratings. A 2023 customer said Paul Burdick took time out of his Saturday to help get their heat and hot water back up and running. A 2022 customer wrote that they had been using the company for 7 years and had nothing but good things to say. A 2023 customer said that after the company serviced their furnace it made a rattling noise, a technician came back but his repair did not solve it, and they were then charged $75. A 2024 customer wrote that the woman who answered the answering service was rude.
Don't want to even know you unless you're an oil customer. And the answering service is the worst!!! The woman who answered was rude!!!
Paul Burdick is such a kind individual, took time out his Saturday to help me get my heat and hot water back up and running.
I had them service my furnace and it then made a horrible rattling noise. I let the secretary know and they sent the tech back out but his repair didn't solve it. A few days later I was charged $75 so I called to voice my displeasure and was told that Paul would call me, nope, not until I canceled both of my accounts. Then he said the problem was because I had a window out in the basement (I removed to replace a damaged pane a few days after they did the service). When I told him that the window was repaired/replaced and the issue persisted he tried to say it's because we don't keep the house as warm as my grandmother, whom I bought the house from 17 years ago. Yup, makes complete sense, it randomly started 17 years later. This guy has zero integrity.
Have been using for 7 years, and have nothing but good things to say!
Paul burdock oil is the best!!
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