PHD Plumbing & HVAC
Regional · 15 Dorian Dr, Haverhill, MA 01835, USA
Their work
37 photosReach out
Call (978) 556-5617Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- Not rated by the BBB
- 4 reviews in the last 6 months
- 10 customer photosOf completed work
Highlights
- Review depth — 33 Google ratings average 4.5
- Cross-trade repeat work — recent praise spans plumbing, heating, and cooling
- Boiler troubleshooting — office helped diagnose by phone before dispatch
- Bathroom projects — recent praise names a walk-in shower remodel
- Expired Massachusetts license — registry marks plumber license 4062-GF-J expired
- Pricing complaint — recent reviewer cited $838 for faucet and trap work
- License-number discrepancy — website claims MA 13471; registry result names 4062-GF-J
PHD Plumbing & HVAC has a broad call-now workload: plumbing repairs, heating and cooling, water heaters, drains, and gas fitting. The Haverhill company says it works in Massachusetts and New Hampshire, and its recent reviews cover everything from recurring plumbing and HVAC service to a walk-in shower and bathroom remodel. Google shows 33 ratings averaging 4.5 stars, while the wider review history spans 22 reviews across four sources from 2022 through 2026. Four of the five reviews in the latest six-month window are positive. One customer said the company had repeatedly helped with plumbing, heating, and cooling problems; another praised James's walk-in-shower and bathroom-remodel work. A boiler customer described Tina troubleshooting by phone before dispatch, and a winter water-heater customer described turning to PHD when other companies could not attend promptly. There are two practical issues to settle before booking. A recent one-star reviewer said a faucet and P-trap installation cost $838, including $750 in labor for 1.5 hours, and reported that an older shutoff valve leaked the next morning. More importantly, the Massachusetts state registry marks plumber license 4062-GF-J as expired. The company's website instead self-reports MA #13471 as a master license and NH #4062, so homeowners should ask PHD to identify the credential that applies to their job and confirm its current status. PHD fits homeowners looking for one company to handle plumbing plus heating or cooling work, including an urgent boiler or water-heater problem. Before authorizing the visit, get the scope and price in writing, ask whether aging adjacent valves or fittings are included, and verify the relevant license directly with the issuing state.
Read the comments
Most recent comments
- 5.0Jul 11, 2026
Love this company! They have saved me too many times to count with issues I've had with plumbing, heating and cooling my home. So grateful for the great work they do and wonderful customer service! Extremely knowledgeable and have excellent work ethics. Highly recommend PHD!
— Barbara MackenzieView on Google Reviews ↗ - 5.0Apr 22, 2026
Probably one of the best plumbers we ever employed. James provided a beautiful walk in shower and bathroom remodeling at a terrific price.
— michael lovellView on Google Reviews ↗ - 1.0Apr 3, 2026
Outrageous pricing. Faucet and P trap installation was $838 including $88 for PVC and pipe cement. That means $750 for labor for 1.5 hours work= $500 / Hr. Next morning old shutoff was leaking at the stem. Upon my inspection, I see lots of green corrosion and crustiness. I would have expected an expert being paid $500/ hour to at least suggest that shutoff be replaced. Edit: Now that I have replaced both shut-off valves, I’m convinced they were hoping for another chunk of my money by intentionally ignoring a very bad shutoff hoping I would have them back to replace it. I would never let them past my threshold.
— Logical SeniorView on Google Reviews ↗ - 5.0Mar 8, 2026
First off, the company name is brilliant—and it’s exactly what saved me when my boiler broke down! In a moment of panic, I remembered the name from work they had recently done for my neighbor. Before even sending a technician, Tina helped me troubleshoot the issue over the phone. To me, that speaks volumes about their honesty; they could have easily charged a dispatch fee just to show up, but they chose to help first. As a woman managing a home, I’ve encountered my share of dishonest contractors, but PHD was different. They provided clear options for my furnace and boiler without any scare tactics or high-pressure sales. I highly recommend PHD for any plumbing or heating needs.
— Valery OsiasView on Google Reviews ↗ - 5.0Jan 31, 2026
Pretty much a perfect experience you want to have when your water heater breaks in the middle of winter. Called around after finding a bunch of water on the floor from the old water heater and no one can make it out until the next day to review. Call PHD and they have someone close that is over in 10 minutes after the call. Initial review explains the situation well and is upfront with the cost by pulling it up right from their website so I wasn't getting the "well it'll be something like..." scenario. No extra or hidden costs when the final bill came either. They are able to do the full replacement with a new water heater a few hours later and even got there early from the estimated time. So in the span of ~5-6 hours after finding a broken water heater, I received initial review and full replacement with clear upfront costs. Tina on the phone and in-person workers were knowledgeable and personable too which was great. The stars might have aligned a little to let everything fall into place that perfectly but their response and work definitely warrant a fantastic review/recommendation.
— Chris BrownView on Google Reviews ↗
Specializes in
Also offers
Languages
Update history
Added 22 new comments, added 37 new photos, license now expired, established rating 3.8
- state registry now shows the registration lapsed
- behind the score: Expired Massachusetts license — registry marks plumber license 4062-GF-J expired
What does plumbing work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from PHD Plumbing & HVAC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500