TrueNorth Plumbing

A water heater that started leaking on a Thursday night was replaced before 11 the next morning — the customer sent Will a few photos on Friday, technician Jason arrived with a new unit, and there was hot water again within hours. That is the clearest picture available of how TrueNorth Plumbing works. The Haverhill shop's Massachusetts plumbing license is active on the state registry. Its public record is small but consistent: eight Google ratings averaging 5 stars, with six written reviews, all from this year. One repeat customer lists three jobs — a water heater replacement, a backflow stop to keep the sewer out of the basement, and a leak inside a wall — and describes the pricing as reasonable and the appointments as kept. Another says they have used the company for more than five years. The honest limitation is depth. Six reviews is not much to judge a contractor on, and there is no third-party history here beyond Google. Worth a call for water heater work, where the specifics are strongest — ask for references on anything larger, and get the estimate in writing.