Philip P. Massad Movers

A couch that wouldn't fit through a new apartment's front door went in through the window instead — Tony and Dan worked it out between them, and the customer said six stars would have been closer to right. Philip P. Massad Movers has been solving that sort of problem out of Worcester for a long time: the company says it started in 1958 with a single truck and is still family-owned, three generations in and still hands-on. Showing up when they said they would is what recent reviewers mention again and again — crews arriving early in the morning and working straight through until the job is done. Google has the company at 4.8 stars across 196 ratings, with written reviews going back to 2021, and three separate r/WorcesterMA commenters recommended Massad in September 2026. In a July 2025 Reddit thread, another commenter said they had good luck with Massad Movers — probably not the cheapest, but movers they can rely on. Pianos and large items are their own line of work, listed by the company and by BBB and credited in a July 2026 review for heavy furniture and a piano. Storage comes with it — one customer moved twice and had their things kept in storage for a few weeks in between — and longer hauls happen too, including a May 2026 move from Grafton to Cape Cod spread over two days. The company has been BBB accredited since 2005 and carries an A+ grade. Estimates are where recent experiences split. One July 2026 customer's estimate came in about $600 short and the day ran longer than quoted, though the crew packed everything well and handled it with care; a June 2026 customer said the estimate was accurate and fair for the items described. Damage is the other thing to raise up front: an April 2026 review counted a couple of minor marks on furniture and a wall and was more bothered that nobody apologized; in an October 2025 review, a first-time mover said most of the furniture went unwrapped and picked up visible scuffs; another October 2025 review reported missing items, damaged furniture, and no insurance proof when it was asked for. A July 2026 customer had a crew arrive late after mixing up a street number with an apartment number and driving to the wrong address. For a Worcester-area move — particularly one with a piano, an awkward doorway, or a few weeks of storage in the middle — Massad is a straightforward call. Get the estimate in writing along with what happens if the job runs past it, and settle before loading day how furniture will be wrapped and how a damage or missing-item claim is handled.