Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Pi Piper Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Pi Piper Inc. is a plumbing business in Framingham, MA. It reports 26 years in business and lists a service area that includes Boston, Framingham, Natick, Ashland, Sudbury, Wellesley and nearby towns. Its MA plumber license, 3504-PL-C, is active on the state registry. A 2026 review says they replaced a water heater and have been back for service and other items, calling the work very professional and high quality. Another 2026 review from a customer of over a decade says they work to find the most effective and least cost option, and that in an emergency they are there as quickly as possible. A 2026 review on Angi describes being quoted $375/hour as an emergency rate for a leaking pipe; the plumber looked at the pipe briefly, said he did not have the required part and the supply store was closed, no repair was started, and $300 was charged for the visit. That review also says a promised receipt had not arrived four days later. In a 2025 review, two bathrooms in a 1960 split level were completely replumbed; it calls them fastidious, patient with scheduling, and careful in balancing costs between replacing and retaining the old plumbing. In another 2025 review, Ale and Dave installed two water filters for microplastics and PAHs in a basement and explained how to change the filters. A 2025 review says that when a pipe burst at 9:00 p.m., the plumber promptly arrived and resolved the problem. A 2019 review on Angi describes Dave diagnosing a failed Navien unit installed by a previous serviceman, then the two installing the replacement in one day with brand new copper piping. A 2023 BuildZoom review says a part was changed on the first-floor heating system when the no-heat call was for the second floor, followed by a $750 bill. A 2013 Angi review objects to an unannounced $50 surcharge for going outside their covered area on top of a $100 house call fee.
They replaced our water heater and I've had them back for service and other items. Very professional, high quality work. It's clear they take pride in their work and actually want to do things correctly. Would recommend.
For over a decade Pi Piper has been the only plumber I have used. They always, always work with me to come up with the MOST effective and LEAST cost option to solve the problem. Whatever it is! And in an emergency, they are there as quickly as possible. These guys really care about making sure my home is working well, with the right materials and a very holistic approach. Can’t recommend enough.
They are always reliable.
I was quoted $375/hour as an emergency rate and was told confidently over the phone that my leaking pipe would be taken care of that evening. At that price, I expected preparedness and for the issue to be taken care of. When the plumber arrived, he looked at the pipe briefly and said he didn?t have the required part and the supply store was already closed. No repair was started. They did not ask me to send any photos of the leaking pipe beforehand, which could have helped them come prepared. Despite this, I was asked to pay $300 for the visit. I was also told a receipt would be sent. Four days later, I still have not received one. Charging a premium emergency rate creates a reasonable expectation of readiness and professionalism. In this case, the repair did not even get off the ground, and basic follow-through (such as providing documentation) has been lacking. The experience fell far short of what was promised.
They always answer the phone right away, willing to walk you through things on the phone in an attempt to possibly SAVE you money. And when they need to come do the work, they are effective, quick, friendly, and always clean up after their work
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 25, 2026.