- 5 reviews in the last 6 months
- 7 work photos
Highlights
- A propane line install — a recent customer praised the pool-heater tank setup
- A delivery driver — a recent customer named Jimmy the delivery guy in praise
- A rude exchange — a recent customer called the company rude and argumentative
Pioneer Valley Oil & Propane sells heating oil and propane out of Easthampton, and its website lists two pricing areas: an Easthampton area covering Hampshire, Hampden and Franklin counties, and a Springfield area covering Chicopee, Springfield and Palmer. The company says it has been in business for 38 years. A recent Google customer said Pioneer came to install tanks and run a propane line to a new pool heater, praised the office staff's communication and a field technician named Tim, and said the setup looks great. A recent customer praised the customer service from the office through Shane to Jimmy, the delivery guy. A recent customer who heats with neither fuel had a propane grill tank filled and praised the price. A recent customer said the company was rude and argumentative when they asked basic questions, and said they would not use it. On Google, the company holds 3.6 stars from 45 ratings.
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