Platinum Pools Corp.

Platinum Pools Corp. is a father-and-son operation out of Rowley that sells, installs, and maintains pools — above-ground and in-ground, vinyl liner included — across the Massachusetts North Shore, plus liners, covers, and spas. Its Massachusetts home improvement contractor license is active, verified against the state registry, and BuildZoom separately confirmed the same license active as of March 2026 and gives the company a 95 score. The written record is thin — just three reviews since 2022 — but the two most recent ones cut in opposite directions. A June 2026 review described the father/son team fixing a stuck skimmer valve the next day and taking the time to walk the customer through the whole pool system before leaving. A month later, a July 2026 review told a very different story: a staff member yelling in the customer's backyard, and a dispute over being charged for pool chemicals the customer says were never actually added — with the company allegedly accusing the customer of lying when they raised it. Houzz lists a year-round service arm doing liner replacement, seasonal openings and closings, repairs, heater and cover installs, and weekly maintenance, alongside four installation projects and no reviews of its own yet. Worth asking directly how billing disputes get handled, given the July 2026 account. The license is real and verified, and the hands-on repair work draws praise when it goes well — but with so few reviews on file, it's worth getting a clear read on communication and billing before committing to a larger job.