Plimoth Glass & Home Improvements

Plimoth Glass & Home Improvements is a Plymouth glass shop and home-improvement contractor that's been in business since 1978, now run by owner Robert M. Fontaine with about 10 employees; its Massachusetts home improvement contractor registration is verified active with the state. People bring them everything from custom-cut glass to full window and door installs — the shop seems built for the oddly-sized or overlooked job: in a 2022 review, an unusual-size storm window was cut and fit perfectly, and in a 2025 review, three custom glass panes were cut for kitchen cabinets, with the customer surprised to learn the shop repairs screens too. Across 23 Google reviews from 2021 to 2026, the same names keep showing up — Ed, Kyle, Josh, Jeff, Rick, Clay — described as courteous and knowledgeable. In a 2023 review, glass was replaced quickly for a business after a break-in; in a 2024 review, vinyl siding was installed with an honest quote and no surprise charges. What to know before calling: two older reviews describe pricing disputes. A 2022 one-star review says an in-home estimate came back nearly $200 higher than the phone quote, over molding the customer says didn't need replacing. A 2023 two-star review calls a quote for windows and trim vague, with no material or labor cost breakdown. A separate 2024 review also flagged an outdated, phone-typing-heavy payment process at checkout, unrelated to the work itself. For a straightforward glass, window, or screen job, the day-to-day reviews are strong — just get an itemized written quote before signing anything larger.