Plunkett Robert & Co

Plunkett Robert & Co is about as small as a flooring business gets: one person, one address on Aegean Drive in Methuen, and a start date that goes back to 1991. Robert Plunkett is the owner, and floor installation is the whole of what the Better Business Bureau lists under his name. Thirty-five years in one trade is the headline here, and it is also nearly everything that can be said with any confidence. The BBB opened its file on the company in December 2017 and has not issued a rating, saying it does not have enough information to do so. That is a statement about the BBB's file, not about the work. So this is a row to research by phone rather than online. Ask Robert Plunkett directly for recent addresses in Methuen or the surrounding towns where he has laid or refinished floors, and ask to see them. A one-man shop that has lasted three and a half decades usually has a referral chain behind it; the useful version of that chain lives with past customers, not on a directory page. Worth knowing before you call: Massachusetts exempts floor-covering-only contractors from Home Improvement Contractor registration, so a missing HIC registration is not a mark against a floor installer. If the job you have in mind widens into carpentry, subfloor rebuilding, or a whole-room renovation, that exemption stops applying — confirm what he is registered and insured to take on before the scope grows.