Portsmouth Quality Flooring
· 223 Winthrop Ave, Lawrence, MA 01843, USA
Their work
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Call (978) 923-5667Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
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Highlights
- Carpet and stair runners — installers named and praised by customers
- Showroom guidance — reviewers cite unhurried help choosing material
- Unbroken 5★ score — sixteen Google ratings, no dissent
- Fast turnaround — one job went from call to install next day
- Short track record — fourteen reviews, none before 2024
- Split responsibility — the same company sells the material and installs it
Portsmouth Quality Flooring runs a showroom-and-install operation out of Winthrop Avenue in Lawrence, and the reviews read the way reviews of a good flooring store do: someone helps you pick the material, someone else shows up and lays it, and both halves get named by first name. Carpet and finished floor installation are the through-line — bedrooms, family rooms, stair runners, commercial spaces. Customers describe the sales side patiently walking them through samples and the install crews doing tidy, on-schedule work, and across sixteen Google ratings the score has stayed at a clean 5 stars. The depth is moderate rather than deep: fourteen reviews across two places, all of them from the last couple of years, and none of them negative. That's a consistent record, but it's not a long one, and a store that sells material as well as installing it gives you two things to pin down — who is responsible if the material arrives wrong or late, and who is responsible if the installation goes sideways. A reasonable call for a straightforward carpet or floor replacement in the Merrimack Valley, particularly if you'd rather see samples in person than order online. Ask who the installer will be, get the delivery and install dates in writing, and confirm what the quote covers for removing and hauling away the old floor.
Read the comments
Most recent comments
- 5.0Dec 19, 2025
Great fabrication and installation of stairway runners by Dave and Mike. It looks and feels great. We’re happy we did it. So thanks to the team at Portsmouth Quality Flooring (Steve, Dave,Mike).
— Cedric NashView on Google Reviews ↗ - 5.0Sep 23, 2025
We had been in a rush to get our so son’s carpet replaced in his room. We were able to call Portsmouth quality flooring and they responded right away. They were able to come out the very next day and did an excellent job. Mike and Steven were exceptionally helpful and we are very very pleased with the end results. my son loves his new room and thanks to these guys, it has all come together. I would highly recommend their work and this company to anybody! Thanks guys!! -The Severinos
— Sara SeverinoView on Google Reviews ↗ - 5.0Jul 29, 2025
Wonderful experience! Every step of the way was easy and all the employees are knowledgeable and friendly to work with! Thank you for my new beautiful floor!
— Lisa WebbView on Google Reviews ↗ - 5.0Jul 28, 2025
Jason J and Coen did a great job removing the old carpet
— Susan E. ConnollyView on Google Reviews ↗ - 5.0Jul 21, 2025
We’ve been working with Steven in the Lawrence, MA store for more than 50 years and he’s truly exceptional with his knowledge of carpeting and flooring and always makes the perfect recommendation! His communication and follow-up is also unmatched as he always goes the extra mile to make sure we’re happy with the end result. The installer, Matthew, couldn’t have more professional or skilled. The end result of our new wall-to-wall carpet is fabulous! Thanks to all at Portsmouth Quality Flooring for the great experience. Lisa and Clarkson Williams, Andover, MA
— Clarkson WilliamsView on Google Reviews ↗
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Update history
Added 14 new comments, added 20 new photos, established rating 3.7
- behind the score: Short track record — fourteen reviews, none before 2024
What does a hardwood floor cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Portsmouth Quality Flooring. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800