Massbuild Contractors
Regional · 1254 Osgood St Unit 1301, North Andover, MA 01845, USA
Their work
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Call (978) 494-7429Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB rating
- 1 review in the last 6 months
- 3 customer photosOf completed work
Highlights
- Google average — 4.8 stars from 20 ratings
- BBB grade — A+ profile, not accredited
- Service breadth — painting, carpentry, remodeling, flooring, siding
- Recent complaint — May 2026 review alleges timeline and communication problems
- Experience conflict — BBB dates differ from website's 20-year claim
Massbuild Contractors is a North Andover contractor with a broad, hands-on service list. The company says it works across Massachusetts and New Hampshire and lists painting, carpentry, remodeling, flooring, siding, drywall, decks, stairs, and cleaning among its services. The public score is strong on its face: Google shows 4.8 stars from 20 ratings, and BBB gives the company an A+ grade. BBB also says the business is not accredited, identifies Mike Mendes as owner, lists one employee, and says the corporation started and incorporated on September 15, 2023. The biggest caution is current, not old. A May 2026 Google reviewer says two contracted projects went sideways after signing, citing timeline problems, changed scope, poor communication, no-shows, and rushed work. That does not erase the many positive ratings, but it is exactly the kind of recent, specific complaint a homeowner should press on before paying a deposit. There is also a history mismatch to clarify: the website claims 20 years in business, while BBB lists 2 years and a 2023 start date for the corporation. Ask how that experience maps to the current company, who will be on site, what the schedule/change-order process looks like, and for recent references on the same kind of work you need.
Read the comments
Most recent comments
- 1.0May 23, 2026
Beware. Everything seemed great up front until we signed the contract. Then, the attitude changed. We had two projects with him at the same time, and both went sideways. He didn't keep the timeline, switched up what he said he would do, and communication was a nightmare. He repeatedly no showed, and then tried to rush all work in one day, which even we knew wasn't possible or an industry standard. These delays and disregard for the schedule caused downstream delays in other services we had lined up. On one of the projects, he offered to paint (which we weren't ready to do) at no added cost if we supplied materials. We went and got everything, he threw on a coat of primer then left saying it wasn't in the contract so he didn't have to do it. Why offer and have us buy additional materials to not follow through? Finally, the work looked worse than DIY. Visible tape lines, tons of lumpy and bubbly joint compound in the corners. It has taken me months to write this review because the entire process was so incredibly stressful I didn't want to re-live it, but I do want to prevent others from going through the same.
— Erin BView on Google Reviews ↗ - 5.0Jul 30, 2025
I couldn’t be happier with the work they did on my deck! From start to finish, the team was professional, punctual, and incredibly skilled. They paid great attention to detail and made sure everything was exactly how I wanted. The final result looks beautiful and sturdy … it really elevated the whole space. I’ve already recommended them to friends, and they loved the results too. Highly recommend their services!
— Silvia WhitmanView on Google Reviews ↗ - 5.0Feb 10, 2025
Everything on time and with quality.
— Victor RibasView on Google Reviews ↗ - 5.0Jul 30, 2024
I am very pleased by the work done by MassBuild contractor. Their attention to details of each work was excellent. They are professional in their approach n are quick to spot any defects! I would strongly recommend MassBuild for home improvement projects, Mike is a professional in any work that requires painting, installing new laminate flooring or repairs to an old or new house.
— Sookim LeeView on Google Reviews ↗ - 5.0Jul 22, 2024
Mike did an excellent job in renovating our condo, fixing walls, painting, installing new baseboards. He is very professional, reasonable price and his work exceeds my expectations in terms of quality. He really went above and beyond, and I’m thrilled with the work.I’ll be using him for all my future projects and I highly recommend him
— Fabiana TzizikView on Google Reviews ↗
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Update history
Added 19 new comments, added 50 new photos, established rating 3.5
- behind the score: Recent complaint — May 2026 review alleges timeline and communication problems
What does a kitchen remodel cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Massbuild Contractors. Use it to sanity-check bids, then get the real number in writing.
Cabinets are roughly 30% of a kitchen budget.
Estimated range
$23,000 – $35,000
Typical kitchen remodel around $29,000