Positive Connection

Positive Connection is a one-person electrical outfit in Watertown that's been doing the job since 1985 — Joseph Reggio's business, and BBB's own filing puts his tenure at 41 years. The company's listed work spans wiring and panel upgrades, home-addition electrical, and lightning-protection installation. What stands out in the written record is how personal it is — every review names "him" rather than a company, and each is about loyalty built over years. In a 2017 review, one customer called him simply the best electrician they'd found; another wrote they'd done business with him for 20 years and wouldn't call anyone else; a third praised his pricing as very fair and said he's well-informed with great communication. All three accounts are unanimous and specific, even though they're now nearly a decade old — there's nothing more recent on file to say whether that same experience holds today. Before calling, it's worth knowing two things. First, the written reviews stop in 2017; nothing documents how the business has performed since. Second, BBB lists an Electrical Contractor License (#A-10964) for Reggio, but that's the directory's own claim, not something verified against the state board here — and the company's own listing pages can't agree on its age, quoting "32 years" in one place against "41 years of experience" in another. For a homeowner who wants a single electrician who knows their name and has been doing this a long time, the history here — while dated — points to someone reviewers trusted repeatedly. It's worth confirming the license is current and asking what's changed since those reviews were written.