Premier Heating and Cooling

Premier Heating and Cooling is based at 255 Park Ave in Worcester and handles heating and air-conditioning work, including furnace and heat-pump service, ductless systems, repairs, installation, and maintenance. Its BBB profile lists an A+ grade, identifies Ismael Hernandez as owner, and says the company is not BBB accredited. On Google, the business has 129 ratings averaging 4.8 stars. Recent homeowners repeatedly mention prompt visits, clear explanations, diagnosis and repair of heating or cooling problems, and careful installation work. A November 2025 reviewer described an unfinished job, additional charges, and an unanswered refund request; another October 2025 review reported a mismatched capacitor installation and a mess left behind. Before booking, ask what parts and work are included in the quoted price. The BBB page lists license number 196703 as a directory claim, not a state-registry verification, so confirm the current Massachusetts licensing details for the work you need.