Turkey Heating & Cooling

Turkey Heating & Cooling works out of 40 Jackson St in Worcester and answers to two names: customers and directories alike also file it as Professional HVAC Inc., the name on its website. Almost every account of the company is really an account of Roland, the technician who shows up, quotes the work and does it — reviewers have been naming him personally since 2021. What people hire him for is heating and cooling in ordinary houses: central A/C service and repair, mini-split diagnosis and maintenance, boiler and furnace work, and larger jobs where new ductwork and heat pumps go in together. One homeowner described a 13-year-old set of Mitsubishi mini-splits brought back into shape with a maintenance plan and an explanation of what to expect from them; another had ductwork and new heat pumps installed and reported the job finished on time and on budget. The consistent theme across five years of comments is diagnosis rather than replacement. A homeowner who had already self-diagnosed a fault watched him test the system, confirm a burnt-out contactor, find a faulty time relay as well, and explain each test as he went. Another had two other companies fail to solve a heating problem — one couldn't identify it, the other quoted three to four weeks for a part — before Roland diagnosed and repaired it the same day. Several people say specifically that he lays out options instead of pushing the costly one, and one long-standing customer credits him with finding a crack in a furnace that was venting gas into the house. Speed on a no-heat call comes up repeatedly, including a mid-winter breakdown diagnosed, parted and repaired in one day, and a commercial landlord whose tenants' heat problem turned out to be a flipped switch — fixed at no charge. Two things are worth knowing before you read the star ratings as five independent verdicts. Five of the six most recent entries on the Angi profile are marked "Google Review" and repeat text already posted on Google months earlier, so the two platforms are partly quoting the same customers. And one of the reviewers introduces himself as the owner of an electrical company that has used Roland's crew several times — a trade peer's endorsement, not a homeowner's. If your job is a mini-split, a heat pump or a furnace that has stopped in the cold, this is the profile of a small operation people call back. Ask who will actually be on site for a multi-day install, and confirm current licensing and insurance directly with the company.