Premium Q Moving and Storage

Premium Q Moving and Storage, out of Boston, has built one of the largest review records of any mover in the area — 867 Google ratings averaging 4.9★, an Angi average of 4.9★ from 47 ratings, and a Better Business Bureau A+ with accreditation. The same names keep showing up as crew leads customers ask for by name: Victor coordinating quotes and scheduling, Adrian, Bogdan, Eugenio, and others running the actual moving crews. What customers describe again and again is care with difficult items and difficult logistics. Recent reviews describe a 300-pound bathtub carried up a narrow staircase to a second-floor bathroom, a fourth-floor walk-up move in Boston's North End handled without trouble, and a large, fragile piece of art that arrived in perfect condition after a stretch in storage. Several customers mention using the company repeatedly — one says they've used Premium Q roughly once a year for four years running, another for a third move in a row — and more than one singles out a specific crew for going out of their way, including waiting two hours on one job for a storage unit to become accessible. The record isn't spotless. Two recent one-star reviews stand out against the overwhelming praise: in a May 2026 review, a customer says they were charged from before the crew arrived until after the job finished, on a $535, three-hour-minimum quote, and got no response after raising it with the company; in an April 2026 review, another customer says a scheduled 12–4 PM arrival window turned into a 7:30 PM start and called the company severely overbooked. A separate, older Angi review, from 2018, said a small job cost more and took longer than expected, though it still called the work itself good. For a Boston-area move — local or long distance, apartment or house, with or without tricky items like a piano or a bathtub — Premium Q's record is deep and consistently strong. Just get firm start and end times in writing given the scheduling and billing complaints above.