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Typical Greater Boston range for this kind of work, from regional averages — not a quote from Prime Home Delivery, Inc.. Use it to sanity-check bids, then get the real number in writing.
Flights without an elevator, counting both ends.
Estimated range
$900 – $1,700
Typical move around $1,300
Prime Home Delivery handles both household moves and large-item delivery, with recent customers praising careful crews and prompt communication. The company says it is family-owned, started in 2015 after its owner spent more than 20 years in the moving business, and serves communities across Massachusetts, New England, and Rhode Island. The strongest thread is care during delivery and moves: a July 2026 customer described mattress movers who removed their shoes and handled the home carefully, while another recent customer said a delivery delay was resolved after the manager reached out. A 2025 review describes a long-distance move with professional, careful crews. There are real exceptions. A 2025 reviewer reported an estimate appointment where nobody arrived or called, and a 2022 reviewer described a mattress held for weeks while the company struggled to find enough deliveries in the area. Confirm the arrival window, delivery responsibility, and rescheduling process before booking. Prime may suit customers who need a household move, packing help, or furniture delivery, but ask for the written scope and timing for your specific job.
Just had these guys deliver my son's mattress, and 10/10. The two delivery guys were beyond kind. They saw my kid take his shoes off before coming in the house and they removed their shoes (I STILL have to yell at friends about the that)! They were super careful as well. It is just the smallest gestures that are generally unnoticeable that I really appreciate. Would 100% use again, and I'll recommend them to anyone. Just amazing company.
I had a delivery delay but it was solved rather quick the manager herself reached out to me so you won’t ever feel like you can’t reach anyone because they reach out to you and makes sure you get your stuff !! she literally stopped what she was doing to make sure I was all set ! You can count on prime home delivery to go out of their way I don’t know any other moving company that will work on a day off to make sure you get your goods
We recently had a mattress delivered to our home by Prime Home delivery. Throughout the communication was exceptional, the delivery team arrived at the time indicated despite a snow storm. The two men were highly professional, even taking their shoes off outside as it was a wet day. I would highly recommend this delivery service for efficient, professional service.
I have used Prime Home Delivery four times for all my moves. They are incredibly efficient and make a stressful situation so much easier. Every crew that I have had has been amazing. Their communication is wonderful. You walk through your house at the beginning and end of each side of the move to explain everything and make sure all was accomplished. The crews are also very friendly and funny,. I would never use anyone else.
WORST customer service ever!!! Made an appointment for an in home estimate and 25mins after the agreed upon time, no one showed up, no phone call, no text. I called and got voice mail so I canceled the appointment. Then got a text saying he would be there in 20mins and got nothing but excuses. So unprofessional!!!
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Added 26 new comments, added 42 new photos, established 3.4 rating