Pro Construction Services, LLC

Pro Construction Services is built for the call that comes after the fire truck leaves. It describes itself as a licensed and insured general contractor working on buildings damaged by fire, water, flood, smoke or mold — and, the part that sets it apart, running the insurance claim alongside the adjuster rather than leaving that to the homeowner. The paperwork holds up. Its Massachusetts home improvement contractor registration, number 198770, is active with the company itself as holder of record. Its BBB page carries an A+ with no complaints published, though the company isn't accredited there; BBB puts the start date at November 2018, names Stephanie Petluck as manager, and records one employee. In March 2021 the company announced on LinkedIn that, "after a year and a half of painstaking paperwork, interviews and classes", it had been certified by the Commonwealth of Massachusetts as a woman owned business. What's missing is the homeowner's side of it — BBB has no reviews on file, so nothing here describes how a job actually goes. In catastrophe work you are usually choosing under pressure with an insurer in the room, which makes that gap worth closing yourself: ask for two recent references on losses like yours, ask who will be on site given the one-employee record, and get the scope in writing before the adjuster's number sets the budget.