Pro Fence Co Inc

Pro Fence Co is a family-owned fence manufacturer and installer based in South Dennis, with a second office in Wilmington, serving Cape Cod from Barnstable to Provincetown as well as towns north of Boston. According to Better Business Bureau records, the company has operated since 1983 and was incorporated in 1986, putting it at roughly four decades in business; it describes itself as family-run, and BBB lists Joseph J. McLaughlin as President, Michael F. McLaughlin as Treasurer, and Susan M. McLaughlin as Administrator. Homeowners who've hired Pro Fence consistently single out the quality of the finished fence and the crew's attention to detail across cedar, vinyl, chain link, and aluminum installs, plus outdoor showers, pergolas, and sports-court enclosures. A reviewer identifying as a 35-year construction-industry professional praised the outdoor shower work in a 2021 review, and in a 2024 review a repeat customer noted Pro Fence repaired a fence it had installed back in 2020 at no charge, calling it rare for a company to stand behind its work that way. Staff members named Joe and Barry come up repeatedly across several years of reviews for being easy to work with and thorough about planning changes mid-project. Google shows a 4.3-star average from 37 ratings. Two more recent reviews complicate that picture. In a July 2026 review, a customer says an estimator declined to repair a fence Pro Fence hadn't originally installed, citing a large existing customer base as the reason, and felt that policy should have been disclosed when the appointment was booked. In a June 2026 review, another customer describes rusting screws on a fence and gate Pro Fence built, and says a request to swap them for stainless went unanswered, so they replaced the screws themselves. Two older reviews, from 2022 and 2023, describe a similar pattern of good installed work followed by a curt or unresponsive service experience. Worth asking about before booking: whether Pro Fence will service a fence it didn't originally install, and how it handles smaller follow-up repair requests once a project is complete — the recent reviews suggest responsiveness on service calls has been inconsistent even as the installation work itself keeps drawing praise. For a straightforward new fence, outdoor shower, or pergola on Cape Cod or in the Wilmington area, Pro Fence's long track record and named, repeat-praised crew make it a reasonable call — just confirm upfront what happens if you need a repair down the line.