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A flooded basement is the call Professional Cleaning & Restoration Systems of Connecticut gets, and one recent customer said they were at the home within an hour starting to extract the water. The company says it has been in business 39 years, and its website lists water, fire and storm damage restoration alongside carpet, rug, upholstery, air duct and dryer vent cleaning. Its stated service area runs from Trumbull, Fairfield and Bridgeport to New Haven and Stamford. A recent customer whose basement flooded said they handled the water removal, drying and mold remediation, then restored and rebuilt the basement. A recent customer said the company put their kids' basement back together with waterproof materials after a flood, remediated mold and insulated the attic. A recent salon owner said a faulty supply line flooded three of their units, and Victor, Jose and Nico removed the baseboards and set up fans and dehumidifiers. A 2024 customer said Curtis was there the same day the basement flooded to pump out the water, and his crew arrived two days later to remove the damaged items and disinfect the basement. Carpets are the other side of the business. A recent customer said Chris removed carpet stains, and a recent customer had a living room carpet and furniture cleaned of stains from kids and pets. A recent customer said Curtis, Victor and Clark installed an air purifier and a dehumidifier. A 2025 customer said a dryer vent blocked by two bird nests was cleared the same day they called. On Google the company holds 4.9 stars from 93 ratings, and its Better Business Bureau grade is A+. A recent one-star customer said the company charges too much and that Curtis used products that left a smell and a stain on their carpet. A 2022 HomeAdvisor customer said they had to treat spots themselves after a carpet cleaning and that a leaking hose left the hall floor wet. A 2022 customer waited from August to January for a mold remediation appointment before Amy reached out and the team finished the job.
Let me start by saying - my kids bought the Money Pit. You name it, they’ve had to deal with it. My first call in a time of crisis is to Curtis. The team at Professional Restoration couldn’t be nicer, and they get out to you quickly. They put my kids’ basement back together with waterproof materials after the flood of ‘24, and they also remediated mold and insulated their attic which saved them a bunch of money on their heating bills over the winter. Victor who is their lead construction specialist is so friendly and puts you right at ease. When my kids had their latest problem (a plumbing leak that we thought was going to require massive construction), I didn’t know who else to call. Curtis came right out to look, and he gave me the name of another remodeling person who could help us. Fantastic company. I recommend them to anyone who has a problem at their house.
Fast response and great work performed by Victor and Jose. Highly recommend.
They keep deleting reviews!! They are horrible and charge way too much the boss CURTIS uses mediocre products on carpets and it left a horrible smell and stain on mine! He makes up prices depending on who he thinks will pay it!!
They did a great job cleaning my living room carpet and furniture of stains from 2 kids/pets. Very prompt service and quality work. Would use them again!
After waking up to a flood in my basement, I found them online and placed a call. Within an hour they were at my home starting to extract the water. Everyone I spoke to was extremely helpful especially when it came to the insurance aspect. Thanks to Victor for keeping me calm through a crazy time!
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1 change recorded — last scanned Oct 13, 2026.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
House put back together by an on-time crew3.3