Superior Water & Radon Systems LLC

Radon in well water, a pump that quit, a tank rusted through — those are the calls Superior Water & Radon Systems LLC in Derby takes. The company's website says it has over 60 years of combined experience, services all of Connecticut and offers 24-hour emergency well pump service, and it says it has been in business 15 years. On Google it holds a 5-star average from 119 ratings. A recent customer said they woke up to no water, Tom sent Bill and Alex, and it turned out they needed a new well pump; that customer added that he had installed a bubble-up radon system the year before. A recent customer with a logistically remote property said Tom did not hesitate to take the job and that every step of the scope of the work was explained. A 2025 customer said Tom explained how a bubble-up system would remove 99% of the radon from their well water, and that Bill and Mario installed it and, for the same price, serviced the well tank and installed a new gauge. A 2024 customer said Tom diagnosed a radon mitigation system another company had installed and, after repeated water testing, made repairs and modifications. A 2023 customer said the company found their filtration system could not handle the radon level and installed a radon water aeration system. A 2022 customer said they called about 4:00 on a Saturday afternoon and Bill was there by 5:30; Bill and Tom came back Sunday morning, pulled the pump, found a cracked pipe and replaced the pump and the pipe. A 2023 customer said Tom's guys came the same day with a new tank for a severely corroded one and serviced the radon unit in one afternoon. A 2025 customer said Tom came out the same day for a water leak with the parts to repair it. A 2022 customer gave two stars, writing that it took several attempts to get a hold of a person. Connecticut lists its home improvement contractor registration, HIC.0631056, as active, held by Superior Water & Radon Systems LLC.