Prometheus Home Services

Prometheus Home Services is listed at 76 Maple Street in Stoneham, Massachusetts, as a plumbing contractor. Its BBB profile gives a plumbing license number, but says the company appears to be out of business; reviews and profile information are dated, with the latest customer accounts in 2024. The public record does not establish that the company is currently operating. Reviews from 2023 describe a range of experiences. Some homeowners praised prompt water-heater replacement, quick help with a sump pump, responsive service, and fair estimates. Others reported prepaid work that did not happen, missed appointments, installation problems, and unresolved follow-up. One 2022 review also raised a communication concern after a late appointment. These are individual customer accounts, not independently verified findings. Profiles list plumbing work such as drain clearing, water heaters, boilers, gas lines, toilets, and emergency repairs; HomeAdvisor also lists free estimates and emergency service. That same profile states Spanish-language service and veteran ownership. These details come from a directory profile and are not confirmation of current availability. This history is not a sound basis for assuming the company is still active or for relying on the old service promises. The clearest next step is to verify that it is operating, confirm its license status directly with Massachusetts, and get current written terms before paying a deposit. The Google profile shows 4.3 stars from 68 ratings, while BBB says it is not rated and appears out of business, a material difference for anyone considering contact.