Verified record
Finished basements and full bathroom renovations are the projects customers describe at Quality Built Basements. The Newington business is led by Bill Ganem, whom a 2024 customer identified as the owner. Google displays a 4.4-star average from seven ratings. An October 2026 customer described an extensive bathroom renovation with Bill as lead contractor. They praised his carpentry, painting and supervision, said he listened and offered suggestions as construction progressed, and reported completion on schedule. In a February 2024 review, another homeowner described a complete basement finish and bathroom installation: Bill did most of the work and coordinated the plumber and electrician. The older basement accounts give a sense of the work involved. One February 2024 customer described replacing a drop ceiling and fluorescent lights with recessed LED lighting, along with new flooring tiles extending into a bathroom and cedar closet. That homeowner said they repainted the walls before the floor went in. Another February 2024 reviewer praised progress updates, explanations of construction choices and cleanup at the end of each day. When an unexpected delay occurred, they said Bill immediately explained why. A separate February 2024 customer praised front-porch work and said earlier jobs for them had also gone well. A September 2026 Google reviewer gave one star and said they did not recommend the company. Quality Built Basements LLC has an active Connecticut home improvement contractor registration, HIC.0644354.
Extremely happy with my extensive bathroom renovation. Bill Ganem was the lead contractor. He worked with me as construction progressed, listened to my needs, and gave valuable suggestions. His carpentry, painting, and supervisory skills were excellent. His team of subcontractors were all top-notch. Work was completed on schedule. All in all, a very pleasant experience. I would hire him again in the future.
Don't recommend at all.
We had QBB do both a basement and a bathroom and both came out exceptional.
We contacted several contractors who claimed to specialize in finishing basements however Quality Built Basements seem to stand out amongst the crowd. Bill was amazing from start to finish. He took time to educate us as to why things were being done a certain way and gave us progress updates along the way. When something unexpected caused a delay, he immediately contacted us telling us why. In addition to communicating the aspects and progress of the project, we found Bill and his staff to be extremely neat and professional. Often you could not tell that major work had been done as his crew did such a great job cleaning up at days end. The finished product is simply amazing. It is hard to believe that an unusable space was transformed into such a functional and inviting room...having far exceeded our expectations. We would use Bill and Quality Built Basements again and recommend him to everyone we know.
We had an entire basement finished and a bathroom installed. Bill did most of the work, and coordinated with the plumber and electrician. It came out beautiful, and added significant value to the house if we ever decide to sell. Bill is very easy to work with.
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1 change recorded — last scanned Oct 31, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Quality Built Basements, LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$21,600 – $32,900
Typical remodeling project around $27,300
Whole-house addition finished earlier than expected4.7
Quick response to a sewer backup flooding a basement4.5
Roof work3.9
State-verified Home Improvement Contractor license since 19992.0
Bathroom completed within 10 days3.6
Bathroom refurbishment3.7