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Quality Insulation installs and sells insulation from its Nashua, NH location, part of a company headquartered in Meredith, NH with branches in Nashua and Portsmouth, operating since 1982. The business now operates under the national TruTeam brand as "TruTeam - Nashua Division," combining a large-company footprint with its long-standing local presence. Several customers describe punctual, professional crews and fair pricing, with reviewers noting early arrivals, thorough cleanup, and honest communication on smaller jobs. But the track record is mixed: multiple customers report the company failing to follow through after a signed contract or quote, and one detailed account describes uneven, gapped spray foam insulation work that fell well short of what was promised. One especially serious complaint describes a job where the crew missed the scheduled start, had to reduce the promised insulation R-value, and left after a disturbing incident in which police were called to the customer's home over an unrelated personal matter involving an employee. Anyone hiring should get a clear written scope and R-value commitment before work begins and confirm the crew and schedule shortly before the job date.
The bib crew Mike and Mike were awesome. Great addition to your company.
$900 good
Great. Good pricing and very professional.
Open, honest and timely.
DO NOT WORK WITH THIS COMPANY!! RUN!! This company is an abomination. Everything started out fine with Michael Russel, salesperson but took a sharp turn when he dropped the ball. The day they were supposed to arrive to do the insulation they did not show up... they told us we would not be able to get the agreed upon R-value for the ceiling so we had to go with a lower R-value... Finally on day 3 they showed up to finish and shortly later had police in my driveway... I found out that the employee familys lives were being threatened and he felt it was a good idea to call the POLICE to MY PROPERTY... They offered $100 off which is INSULTING after wasting 3 days of my life, the stress they caused. Response from Quality Insulation: we have resolved this with this customer. After going over all the issues we believe all her concerns have been satisfied and both parties have left amicably.
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1 change recorded β last scanned Sep 14, 2026.
Sticks to the estimate4.5
Phone scan and a 3-D rendering4.4