Verified record
Quality Insulation is a Nashua, New Hampshire insulation installer operating at 110 Perimeter Road as a branch of TruTeam, a national insulation company, with 6 years of experience under this local name and free project estimates. Customers who hired the crew for blown-in insulation generally report punctual, thorough work — one reviewer described the team showing up early, working straight through, and cleaning up well afterward, while another named two specific installers, Mike and Mike, as a highlight of the job. Several other reviews from 2020 through 2024 describe the pricing and professionalism positively, though briefly. The record also includes real problems worth weighing. A 2020 customer reported a spray foam job installed unevenly, with gaps and areas left unsprayed, calling the workmanship unacceptable. Another 2020 customer said the company priced a job, had them sign a contract, and then never followed up for six to eight weeks. A 2021 review describes a more serious sequence for a commercial garage job: the crew missed its first appointment, returned without the right materials, had to settle for a lower insulation R-value than originally agreed, and police were called to the customer's property during an unrelated dispute involving one of the company's employees — the company later said it resolved the complaint directly with that customer. Across the ten reviews on file, half are five stars and roughly a third are at the bottom of the scale, so anyone hiring should ask specifically about current crew scheduling and quality-control practices before the job starts, especially for larger spray foam work.
The bib crew Mike and Mike were awesome. Great addition to your company.
good
Great. Good price ing and very professional.
DO NOT WORK WITH THIS COMPANY!! RUN!! This company is an abomination. Everything started out fine with Michael Russel, salesperson but took a sharp turn when he dropped the ball. The day they were supposed to arrive to do the insulation they did not show up. This was for my business - we had emptied much of the 1600 sq ft garage to be able to have it insulated and operations were haulted. The second day they showed up and left after an hour because they did not have the appropriate insulation to do the ceiling (which I did not find out until I called to ask why they left). Then they told us we would not be able to get the agreed upon R-value for the ceiling so we had to go with a lower R-value which will now cause my heating bill for the business to be higher in the garage. However, there was a customer who was higher priority so they would not even be coming back that day. I could not keep my business closed for weeks waiting on the correct R value now that we had it all emptied out over the yard and my house. My fiance also took these days off work to be here to assist in the event anything further needed to be moved - which we were expecting to only be half a day or so and he ended up losing 2 full days of PTO. Finally on day 3 they showed up to finish and shortly later had police in my driveway. The police would not say what they were there for even though they were in MY driveway. Finally after asking around to people at the company and the employees here I found out that the employee familys lives were being threatened and he felt it was a good idea to call the POLICE to MY PROPERTY where my HOUSE AND BUSINESS is located. Not only are the neighbors now alerted and wondering what is happening thinking I am involved in something, but my address is now associated with this employee whos family is having their lives threatened now implicating me in this drama. They offered $100 off which is INSULTING after wasting 3 days of my life, the stress they cause
Open, honest and timely.
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1 change recorded — last scanned Sep 14, 2026.
Sticks to the estimate4.5
Phone scan and a 3-D rendering4.4