Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from R.H. West Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Water where it shouldn't be is what most people call R.H. West Plumbing & Heating about, and the Littleton company's customers describe it showing up fast. It works out of Harwood Avenue in Littleton, lists a service area running from Acton and Concord out to Leominster and Lunenburg, and says it brings more than 20 years of residential plumbing experience. Its Massachusetts plumbing business licence (3757-PL-C) is active, as is the master plumber licence held by Robert West, and it holds 64 Google ratings averaging 4.9 with an A+ from the Better Business Bureau. In August, a customer whose gas water heater failed said Bob showed up within an hour and had a new one running by morning, and that the crew agreed to wear N95 masks for the customer's medical needs. A May reviewer called on a Friday with an active leak under a kitchen island and had a tech out the same day, who traced it to a dishwasher elbow and supply line that were only hand-tight. In June, a household got a second opinion on a shower water-flow problem another plumber had blamed on the well pump; Bob fixed it in five minutes. Some customers describe being talked out of spending more. A May reviewer with a slow bathtub drain said the worker recommended a simple, minimal repair instead of replacing everything. Pricing comes up often as fair or competitive, including an April customer who called Bob's water heater quote the most competitive of the ones they gathered and was fully installed the day after the old unit failed. Heating work shows up too. In a February 2026 review, a family whose old boiler crashed said the crew brought space heaters and helped arrange temporary hot water while a new gas boiler went in. Another February 2026 customer said Bob came to the house twice in one day trying to restore heat, then returned the next day when the parts arrived. In April, Josh replaced a boiler expansion tank that had started spraying water and fixed a leaky shower valve on the same visit. A May reviewer said Bob's team had handled remodel, emergency and new-construction work for them for about eight years.
Bob and his crew did a fantastic job! They were on time, professional, courteous, and clearly took pride in their work. They went above and beyond to make sure everything was taken care of properly, and their pricing was very reasonable. I’m so glad I found them — they’ll definitely be my go-to plumber from now on. Honestly, I just wish I had known about them sooner! Highly recommend Bob and his crew!
One week before leaving for vacation, we noticed a small drip from a water line in our basement that feeds the outdoor spigot. We all know a small drip can quickly turn into a major leak at any moment, so for peace of mind we needed this repaired before we left. We've had some bad experiences with other bigger plumbing companies in Littleton, so I decided to call RH West to give them a try and I'm glad I did! Bob was very responsive and his team was very professional and did a great job. We highly recommend RH West Plumbing and we will definitely use them again in the future for all our plumbing and heating needs.
Bobby responded quickly to a leak issue we had in our upstairs bathroom. He fixed the leak and updated the hardware in my shower for a fair price!
Bob West and his crew took care of my failed gas water heater right away. He showed up within an hour and by morning I had a new water heater up and running. His crew was very polite and professional, and I especially appreciated their understanding my medical concerns and needs without judgement, and agreed to wear N95 masks while in my home. I wish all services operated like this today. I highly recommend RH West Plumbing and Heating. ⭐️⭐️⭐️⭐️⭐️
Bob is honest and fair and goes the extra mile to take care of this customers. Highly recommend
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3 changes recorded — last scanned Sep 22, 2026.
Full HVAC system installed in one day4.6
Only firm that answered calls after a holiday power outage4.5
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2.2
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63 permitted projects reported2.8