R.H. West Plumbing & Heating

Water where it shouldn't be is what most people call R.H. West Plumbing & Heating about, and the Littleton company's customers describe it showing up fast. It works out of Harwood Avenue in Littleton, lists a service area running from Acton and Concord out to Leominster and Lunenburg, and says it brings more than 20 years of residential plumbing experience. Its Massachusetts plumbing business licence (3757-PL-C) is active, as is the master plumber licence held by Robert West, and it holds 64 Google ratings averaging 4.9 with an A+ from the Better Business Bureau. In August, a customer whose gas water heater failed said Bob showed up within an hour and had a new one running by morning, and that the crew agreed to wear N95 masks for the customer's medical needs. A May reviewer called on a Friday with an active leak under a kitchen island and had a tech out the same day, who traced it to a dishwasher elbow and supply line that were only hand-tight. In June, a household got a second opinion on a shower water-flow problem another plumber had blamed on the well pump; Bob fixed it in five minutes. Some customers describe being talked out of spending more. A May reviewer with a slow bathtub drain said the worker recommended a simple, minimal repair instead of replacing everything. Pricing comes up often as fair or competitive, including an April customer who called Bob's water heater quote the most competitive of the ones they gathered and was fully installed the day after the old unit failed. Heating work shows up too. In a February 2026 review, a family whose old boiler crashed said the crew brought space heaters and helped arrange temporary hot water while a new gas boiler went in. Another February 2026 customer said Bob came to the house twice in one day trying to restore heat, then returned the next day when the parts arrived. In April, Josh replaced a boiler expansion tank that had started spraying water and fixed a leaky shower valve on the same visit. A May reviewer said Bob's team had handled remodel, emergency and new-construction work for them for about eight years.