Recon Roofing And Gutters

Recon Roofing and Gutters is a Watertown, Massachusetts company doing residential and commercial roof replacement, repair, inspection, and coating, plus gutter work and skylights, according to its own website and its BuildZoom listing. Three of the four reviews on file are glowing: two 2023 reviewers called the work efficient and said they'd highly recommend the company, and a 2022 reviewer who described 20-plus years in construction called it their best roofing experience. Google's overall average sits at 4.5 stars from 8 ratings, well above what those four written reviews alone would suggest. The fourth review, from 2023, is a serious complaint rather than a minor gripe: the customer said the crew never came back to finish installing gutters that had already been paid for, stopped returning calls, and that a second roofing company later called the earlier roof work sub-par. It's the kind of account — a job left incomplete and unanswered calls — that's worth asking about directly before signing anything. Licensing here is murky. BuildZoom lists a roofer license, number 120961, and reports it as expired, with an original expiration date back in March 1998 — last checked in July 2026. The company's own website cites a different number, 198006, that it says has not been checked against any registry. Neither of those has been confirmed by a state licensing board, and the two numbers don't match each other. Given the strong 2023 and 2022 praise alongside one detailed account of unfinished work and unreturned calls, ask for recent references, confirm in writing who will handle both the roof and the gutters, and get a firm timeline for finishing the whole job before paying in full — since that's exactly where the negative account says things broke down.