Refined Renovations & Refined Home

Refined Renovations is a design-build and custom-home renovation firm based in Wilmington and Andover, Massachusetts, serving the greater Boston area. The company has been in business 22 years, working on large-scale kitchen, bathroom and whole-home renovations as well as historic-home restorations. The written record is unusually consistent. Across Houzz reviews from 2020 to 2023, homeowners repeatedly credit lead designer/builder Jim and the design team for listening closely during the design phase and translating a vision into a detailed, well-executed result. In a 2023 review, a homeowner described a gut renovation and expansion of a kitchen, dining room and mudroom, praising designer Ashley and the build team by name for professional, high-quality execution. A 2022 review described gutting a house down to the bedrooms and full baths, reworking the entire first floor and adding a bonus room upstairs. In a 2021 review, a homeowner described a full renovation of a home built in 1857 that preserved its historic character, and a separate 2021 review described a similar project on a 100-year-old Andover home, including moving the basement stairs and first-floor bathroom to redesign a cramped kitchen. A 2020 review said a full home renovation was delivered on time and within budget. The firm's Houzz profile shows a 5.0-star rating from 53 ratings, 14 Houzz Awards and 4 Houzz Badges, and lists a typical project cost between $250,000 and $2,000,000 — consistent with the scale of the projects described in reviews. The Better Business Bureau grades the business A+. Houzz also lists a Massachusetts license, CS-103657, for the business, though that is the directory's own listing rather than an independent registry check. No negative or mixed reviews appear anywhere in the written record on file. For a homeowner planning a large, design-led renovation — a full home gut, a historic-home restoration, or a major kitchen and bathroom overhaul — this firm's track record is deep and consistently strong, with the caveat that project costs run well into six figures.