Verified record
Remodel or Renew Home Improvement is a Worcester general contractor built mainly around decks — composite and Trex builds, screened and farmer's porches, second-story and pool decks — alongside basement conversions, sunroom remodels, siding, windows, doors, and roofing. Its Massachusetts home improvement contractor registration, number 211542, is active on the state registry, and BBB has it accredited at an A+ grade since February 2021. Specific praise piles up here. Reviews describe a basement turned into an office, gym, home theater, and kids' playroom with a full bathroom; a 1980s sunroom reframed with new windows, flooring, wiring, heat, paint, and siding; a deck demolished and rebuilt in Trex within two weeks in the middle of a New England winter; porches and walkways redesigned; and a composite deck install detailed down to the pressure-treated blocking and manufacturer-spec cleats. Reviewers consistently name specific project managers — Evan, Mike, Matt, John, Sam, Devin, and Shemar among others — for responsiveness and daily cleanup, and the last six months alone show 21 reviews with no complaints among them. That said, the written record also holds a handful of serious, detailed accounts worth weighing. A 2024 review described a two-bathroom remodel where a new tub was chipped, a vanity ended up two inches off level, wooden braces were nailed into the new vanity, and a wall had to be reframed three times. A 2023 review — from a customer who'd had a good experience with the company through Angie's List years earlier — described hiring them again directly, paying $3,000 more for a smaller deck job, failing inspection on the first pass, and being left with an unconnected light fixture and a concrete footing sitting in the yard for months. A separate 2023 account described the company sending a hostile email after an earlier critical review, which speaks to how criticism gets handled as much as to any specific job. One more thing worth flagging directly: the company's own website states it was founded in 2017 in one place, and elsewhere on the same site claims "over 25 years" of experience — those two claims can't both be true, so treat any years-in-business figure with caution until it's confirmed directly. For a deck, porch, or larger structural project, there's a lot of specific, recent, positive detail to go on here, plus a state-verified license and BBB accreditation. Given the handful of serious complaints on file, it's worth getting a clear written schedule and a payment-on-milestones plan before a large deposit changes hands, especially on anything beyond a standard deck build.
Our porch needed replacing, and the finished project looks great. Quality workmanship from the crew, and the Project Manager was always quick to respond to my many questions.
From beginning to end the staff were great. Joseph the project manager came to our home to set the front deck up .It was like he was part of our home. Friendly and out going and precise with the detail we wanted. Made changes as we talked about our vision. Once the actual work started the two young men that came got right along with me. I asked questions and the senior man responded with respect and detail of what he was doing. We treated them like family not just workers. They had as much respect with me that I had we them. They worked very hard non stop in two days to get the job done, and it look exactly like our vision. And the craftsmanship was great, paid attention to every detail. When they left for the day they also cleaned up everything and left all out of the way. Mike the owner of the company if you had any questions he had no issues picking right up and listening to your questions and contacting his guys or project manager.All in all I would highly recommend this company . Carlos
Chose this company to update 2 older wooden porches. Sam met with me and we chose products and payment plan to meet my needs. Dumpster and product delivery was smooth and efficient. Porch demolitions were fast and cleanup was excellent. Porch reconstruction was efficient and Evan texted me regularly to keep me up to date. A couple of minor glitches, including several days of unbearably hot weather, slowed reconstruction a little. Tim was on site to keep construction moving smoothly. The finished porches are so so beautiful. I am very glad I chose Trex so they'll both last a long time. Final cleanup and dumpster removal was quick and complete. Huge thank you to all the hard working crew members. I have already received compliments from passers by about how great my property looks with these new porches! Happy I chose this company.
I hired Remodel or Renew Home Improvement Inc. to remove my old deck and build a new deck. They were amazing from the very beginning. When they came to bid on the project, they measured and prepared a bid in under an hour, complete with 3D renderings. I hired them on the spot (their bid came in under a second bid I had on the project). They secured a permit in under a week and, once they started, completed the entire project in under 3 weeks. Evan Jacobs was the project manager and did a great job keeping everything on time, from demo to inspections to build. The quality of the work was spectacular. So much better than my previous deck. It looks amazing and looks like it could withstand a hurricane (it is a second level deck with stairs down to the back yard). Overall, I cannot recommend them enough. You will not be disappointed.
I am so pleased with the results of the installation of my new patio slider door. Matt and Jake were very professional and worked diligently and took great care to install it perfectly. I'm looking forward to cooler summers and warmer winters with the installation and snug fit they achieved. And thank you Mike Christopher for making it a pleasure and reliable to do business with Remodel or Renew. Judy Foster
Specializes in
Also offers
Service area
2 changes recorded — last scanned Aug 1, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Remodel or Renew Home Improvement. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
Languages
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Trim and sills on 6 windows replaced in one day5.0
Named crew continuity5.0
Fast roof replacement5.0
Handles urgent rebuilds3.8
Garage converted into usable living space4.2