Verified record
RER says it designs, installs and maintains home heating systems, and advertises 24/7 emergency service. Its BBB description also names home heating oil delivery and air conditioning installations. A 2026 customer said Jeff and his team installed an EK boiler at competitive pricing, and that Jeff left the basement spotless. That 2026 customer said Jeff returned to test the boiler combustion again and explain how the unit worked. A 2026 customer said Jeff and his team handled an electric heat pump installation with attention to detail, and Jeff followed up multiple times to guide them through the MassSave process. A 2022 customer said Jeff arrived the same day after the home's HVAC blew cold air and a water pipe burst. That 2022 customer said he fixed the pipe within a few hours, identified the heating-system problem and explained several options with their pros and cons.
“I’ve had good luck with RER.”
We are SO incredibly impressed by Jeff and his team. They installed a new EK boiler for us and provided competitive pricing, incredible customer service, and top notch technical expertise. Jeff left our basement spotless and even cleaned up/fixed things that he absolutely did not have to do to make all the plumbing look so nice and tidy. He came back to test the boiler combustion again for good measure and to show us how the unit works. Not only is he a true professional, but a really nice guy too. Highly recommend!!
Jeff and his team were outstanding from start to finish. Not only is Jeff a genuinely great person to work with, but his level of care and follow-through really sets him apart. His team was incredibly thorough during our electric heat pump installation—everything was done thoughtfully, cleanly, and with attention to detail. What really stood out was Jeff’s commitment beyond just the install. He followed up multiple times to guide me through the MassSave process, making something that could have been overwhelming feel straightforward and manageable. He also went above and beyond by helping with a few additional side projects along the way, which speaks volumes about his integrity and customer-first mindset. If you’re looking for someone reliable, knowledgeable, and truly invested in doing things the right way, Jeff and his team are an easy choice.
Jeff is amazing. Always there when we need him, fast, respectful, fair cost. Can't ask for more!
Jeff is really the best of all. Complicated story, but let me simplify that: After one freezing night with temperature below zero fahrenheit, the HVAC in my home was blowing out cold air and I had a burst water pipe (I was able to shut the main water supply to prevent flooding). With a call to Jeff, he showed up immediately on that day despite his packed schedule (I can imagine how many calls he got on those freezing days). Within a few hours, he fixed my pipe, identified the problem in the heating system, suggested solutions and presented me with several options and the pros and cons of those options. Super professional, responsive, responsible and knowledgeable, with a sense of urgency. Better yet, the bill came in far better than reasonable. I can't appreciate your help more, Jeff. Thanks for everything! You saved my day(s)!
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2 changes recorded — last scanned Sep 23, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from RER Fuel Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
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Languages
Prompt arrival4.9
Same-day emergency response4.6
Prompt response4.6
Fast response4.2
69 permits filed since 2016Not yet rated
Responsive communication3.8
State-verified HVAC licenseNot yet rated
Talented fabrication shop2.5
Solar ownership or power purchase agreements2.9