Revere Aluminum Home Improvement

Revere Aluminum Home Improvements has sold and installed windows, siding, and doors around Saugus and the North Shore since 1971, but its Massachusetts home improvement contractor registration is verified expired by the state, and its most recent Google review — posted in June 2026 — describes a $1,400 storm door that still won't close properly after seven months of unanswered calls. The company describes itself as family-run, and BBB records name Richard DeSantis as the owner; a 2023 reviewer mentioned Richard by name, calling him easy to work with and professional on a door job. The company's own site puts its history at 55 years, while its BBB profile lists 69 years in business — the two don't agree on the number. Google shows an average of 3.5 stars from 14 ratings, and the written reviews on file swing between two clear poles. In October 2025, a homeowner called a new entry and storm door installation easy, noting the owner made the process painless and the price came in at or below other quotes. A 2023 reviewer called the doors high quality and the installation crew excellent, praising Richard's professionalism. But calling in for a quote hasn't always gone as smoothly — a 2022 review described the person who answered as extremely rude — and the 2026 complaint about the stuck storm door is the freshest account on file, with the customer reporting seven months of calls that went nowhere. What's worth confirming before signing anything: the company's Massachusetts HIC registration (#174306) is registry-verified expired, and BuildZoom independently lists the same license, plus an older window contractor license, as inactive. Manufacturer partnerships with ProVia for doors and Harvey for windows are still current per the company's site, but the licensing gap and the unresolved storm-door complaint are worth raising directly with the owner before committing. For a straightforward window, siding, or door swap in Saugus or the North Shore, Revere Aluminum has decades of local history and reviewers who liked the installation crews and pricing — just get the current state of its contractor registration in writing, and ask how they'd handle a warranty callback, given the open complaint on file.