Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Rick Jean Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Rick Jean Plumbing & Heating is a plumbing outfit built around one thing customers keep describing: Rick Jean himself showing up. Several reviewers describe him picking up the phone, sizing up the job, and sending a crew out the next day or the same day. The company's own site says it has served Dracut, Lowell, Newton and the surrounding Massachusetts towns for about 30 years. In a February 2026 review, a customer described a frozen pipe bursting inside a wall and flooding the basement — Rick and his employee Matt came out, explained what they fixed and why, and left tips for preventing it again. A December 2025 reviewer called Rick directly for a client's urgent job and got a same-day fix. In a January 2025 review, a customer whose water heater failed overnight said the crew arrived the very next day. And in an October 2024 review, a homeowner wrote partway through a second-floor bathroom remodel that Rick Jean Plumbing had pulled 60-year-old corroded copper and tied an old cast-iron drain into new plastic vent piping, with both bids landing on budget — the homeowner said they were "thrilled" with the rough-in work so far. The written record goes back further: three reviews from May 2018 on HomeAdvisor and Angi (one 4.5-star, two 5-star) describe the same pattern — Rick assessing jobs personally, a crew arriving on time and finishing quickly, and courteous, clean work. Across Google, HomeAdvisor and Angi today it holds a 4.8-star average (26 ratings on Google, 3 apiece on the other two), and the Better Business Bureau gives it an A+. Its Massachusetts plumbing license is active on the state registry. The one detailed remodel account on file was written two-thirds of the way through the job, so for a bigger project — a bathroom or kitchen repipe — it's worth asking for a couple of finished-job references. For the call-now jobs — a burst pipe, a dead water heater — this is a shop with a decade of reviews describing fast, explained work and an owner who still picks up the phone.
Frozen pipe burst in my wall, flooding my basement. Rick Jean and his employee Matt were amazing to work with. Matt was thorough, explained what he fixed, how he fixed it, and why. He gave tips on what he would do next himself to prevent frozen pipes and it was obvious he was being genuine. He worked quick and cleaned up after himself before leaving. I definitely would use them again!
Rick Jean plumbing is the best. Call them for all your plumbing needs. I had a client that needed something done fast and I called Rick and he came out same day. The service is excellent and the work is reasonable.
I was so stressed to come home to find out my hot water heater had broken. You never realize how precious something is until it's gone. (Just try washing dishes with nearly freezing cold water!) The guys from Rick Jean's Plumbing arrived the very next day. I'm a single mom, and acquiring help for jobs like this makes me nervous. I know nothing about plumbing issues, so I feel at their mercy for what needs to be done. The two young men who showed up were so lovely and polite. They took the time to explain everything that was happening. They got the job done quickly and effectively. One of them even noticed I had purchased a fancy new shower head that was still sitting in a box and offered to install it for me. This morning, I got to enjoy a hot shower before work, and it feels like it's going to be a great day. I will definitely be recommending Rick Jean's Plumbing to everyone!
Rick Jean Plumbing came to bid our 2nd floor hall and primary bathroom remodel. We also wanted to pull the 60yr old copper that was showing signs of corrosion. Both bids were on budget. 2/3 thru our project we are thrilled with the rough-in steps and look forward to having the vanity's , tub, toilets and showers plumbed. . The crew had to remove an old cast iron drain and tie into a 4” plastic wet vent. Scott and Eric sorted thru these challenges, tied into the existing drains and vents while bringing our plumbing back up to code. The workmanship is excellent. Work areas were kept clean and always pickup up. We had the best crew! Will definitely hire Rick Jean again for our next plumbing project.
First time customer of Rick Jean Plumbing. I was impressed that the owner answered the phone himself. He was able to accommodate my request the same day. His employees were prompt, courteous and professional. The job was well done and the price was reasonable. I would use this company again and would highly recommend them.
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2 changes recorded — last scanned Sep 19, 2026.
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repeat, years-long customers5.0
Prompt emergency repairs4.7
100 years in business2.9