Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from RICK'S HVAC LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Rick's HVAC is a Greater Boston heating and cooling company that has built a reputation as the call people make after other companies have already let them down. Across 56 reviews since 2022, a recurring story repeats: technicians from bigger outfits couldn't diagnose a problem, or wanted hundreds of dollars just to show up, and Rick or his technician Jermaine solved it the same day for a fair price. One customer names two competitors directly — paying over $700 combined for no answers — before Jermaine found a blocked vent on the spot. The responsiveness shows up constantly and specifically: a furnace fixed two days before Thanksgiving, an AC repaired on a Friday night with the part already in hand, a heating system brought back the same night it failed in the middle of winter, and a technician who came out on Christmas Eve. A whole-house air conditioning installation came with a five-year labor warranty and a longer parts warranty, and reviewers who have used the company across multiple years and properties describe the same fair pricing and clear communication every time. There is one exception to the pattern: a 2024 review describes being charged $374 for 30 minutes of work and a $12 part, and never receiving the invoice or the follow-up quote for a possible compressor replacement that was promised. It's the one account of its kind among 56 reviews, and nothing similar shows up in the two years since. The company, run by owner Rick with technician Jermaine, covers installation, repair and maintenance for furnaces, boilers, heat pumps, mini-splits and water heaters across a wide swath of towns south and west of Boston. For an HVAC emergency or a system other companies couldn't diagnose, this is a company with an unusually deep and consistent track record of showing up fast and getting it right — the one pricing complaint on record is worth keeping in mind, but it's an outlier against a large and current body of praise.
“They've made me feel like I am working with a person instead of a corporation. If you're reading this to decide who to call, you can't go wrong with Rick's.”
I first started using Rick's HVAC a couple of years ago for a malfunctioning Nest thermostat. Prior to that, I called several other companies and they either weren't interested in the work or wanted to charge me a fee before even setting a foot in the door. I called Rick's HVAC and a technician was almost immediately dispatched and had me up and running in no time. Since then, I've used Rick's HVAC for repair and installation work both big and small. Most recently, Rick's HVAC installed a new Navien tankless combi-unit. The installation was superior as you can see in the attached photo. The technician Jermain is extremely thoughtful and takes his time to fully understand the problem before recommending a solution. I highly recommend Rick's HVAC for their quality and price.
I’ve been working with Rick now for about 2 years on multiple properties and have been extremely happy with his work. Very knowledgeable, great communication, quality work and at a fair price. It is hard to find trustworthy people and Rick is definitely one of the few!
Rick’s HVAC LLC was absolutely fantastic. Our central AC stopped working, and they came out on a Friday night, had the necessary parts with them, and fixed the problem that same evening. Everyone was friendly, professional, and respectful of our home. They even wore booties inside so they wouldn’t track in dirt. It’s rare to find a company that is this responsive, prepared, and considerate, especially for an after-hours repair. I’m extremely grateful they were able to get our AC running again so quickly. I highly recommend Rick’s HVAC LLC. These guys are awesome!
Two years ago, just two days before Thanksgiving, I came home and discovered that my furnace had stopped working. I called Rick's HVAC, and Rick responded quickly. He arrived in a timely manner, was very professional, thoroughly inspected my furnace, and provided a fair and honest estimate with no hidden fees. By that Friday, I had a brand-new furnace installed. Throughout the entire process, Rick explained everything clearly and kept me informed every step of the way. One thing that stood out to me was how trustworthy he was. I felt completely comfortable having him in my home while I was at work, which meant a lot. Fast forward to last night when I came home and found that my air conditioner was not working. I called Rick at 9:30 PM, and the very next day he was at my house, quickly diagnosed the problem, and fixed it efficiently. Rick's HVAC is reliable, trustworthy, professional, fair, and dependable. I highly recommend Rick's HVAC to anyone looking for quality HVAC service. I would recommend him to my family and friends without hesitation.
I recently had a HVAC system installed by Rick’s HVAC LLC, and the entire experience went incredibly smoothly from start to finish. Jermain was extremely patient, diligent, respectful and sincere throughout the whole process. He took the time to answer all my questions clearly and thoroughly, making sure I understood everything and was satisfied with the approach. He provided me with several options as requested and was patient as we went back and forth discussing the options. He took efforts to give me the best price. What stood out most was his professionalism, attention to details, and he truly went above and beyond to ensure everything was done properly and that I was completely satisfied. It’s rare to come across someone so dedicated and customer-focused these days. I highly recommend their service to anyone looking for a reliable and stress-free HVAC installation experience.
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3 changes recorded — last scanned Sep 8, 2026.
Transparent diagnostics5.0
Repeat, years-long customers5.0
Decades-long customers5.0
Honest, no-upsell service5.0
Rapid response5.0
Water heater and tankless installs4.4