Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup holds a 4.8 average across 1,029 Google ratings. The company says it offers 24/7 emergency service and lists a service area that includes Williston, Burlington, South Burlington, Colchester, Richmond and Montpelier. A recent customer says Kentucky (David) diagnosed their clogged pipes after an early morning plumbing emergency, removed and reinstalled a toilet while clearing the line, then checked the line to the street, found root infiltrations and, at their request, jetted the line to clear the roots. A recent customer with a cracked cast iron sewer pipe in the cellar says the Williston office asked for photos first and charged a small premium for a Sunday visit, that Dave arrived on time with the equipment needed, and that they now have a new sewer pipe. A recent customer whose water was backing up through all the drains says someone was at the door within 30 minutes, Johnny was done in an hour, and the job was charged at a flat rate. A recent customer says Lance replaced their water heater quickly and walked them through the new setup. A recent customer says the company set a tub into a tight spot. A recent customer who had an old copper water pipe replaced the same day called the job a bit pricey. A recent customer pleased with the scoping and clearing of a plugged drain line said the call center asked too many questions and wrote, "Have your wallet ready for a big hit." A recent customer says Dave canceled on the day of a toilet install after they had taken the day off work, tried to cancel again the next day, and charged double the price quoted the week before, on top of the fee already paid. A 2024 customer said they paid $955 for an outdoor spigot install that took an hour and a half during regular work hours, over $400 an hour. A 2024 customer said the rate was $395 for the first hour and $250 for each additional hour, and that the plumber gave them a $30 discount. A 2022 customer objected to paying $505.95 to have a dishwasher installed.