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Rowley Fuels & Propane sells fuel oil, kerosene, propane and diesel, according to its BBB listing, where its grade is A+. A 2024 customer said they forgot to call for fuel and a delivery came at 8:30 at night in a snow storm, and that they also bled the lines so sludge would not get into the furnace. The company's website describes installation, burner servicing and repairs for oil and propane heating and hot water equipment, and it says it has been in business 46 years. A 2024 customer said Garret had a crew at a construction site in one business day to inspect a customer-owned tank; the crew found a leak, and the customer said a replacement tank was brought back before the excavator left. A 2023 customer who had dealt with the company for over 30 years said it switched their heating from oil to propane in a timely fashion. A 2024 customer said Kayden located the problem with a failing tankless hot water heater, cleaned out the unit and reset the equipment. A 2024 customer said they showed up a day early for no extra charge when the customer was running very low. A 2025 customer who ran out of propane said a delivery came within a few hours of the emergency call, but repeated calls asking management to explain the run-out went unreturned. A 2024 customer said the company refused to clean their furnace because they had not bought fuel from it in four years. A 2023 reviewer wrote that an 80-year-old woman on a fixed income was told the company would come disconnect if she did not have all the money, and that it kept delivering after she asked it to deliver only when she needed it. A 2022 customer said the owner did not take responsibility after his driver ran into their security system while filling their propane tank. A 2021 customer said a fuel tank inspection was canceled twice within hours of the appointment before a third one went ahead. A 2026 wcax.com report described petroleum product from Rowley Fuels Inc. overflowing from a fuel delivery truck during a transfer at its storage facility.
“petroleum product from Rowley Fuels Inc. overflowed from a fuel delivery truck during a transfer at their storage facility”
I have really enjoyed working with Rowley’s. They are always promoting and accommodating.
Absolutely great service and pricing we couldn't be happier i highly recommend
This company is the absolute worst company when it comes to Customer Service. We ran out of propane last weekend and called their emergency number to have them come fill our tanks. While they did come within a few hours and fill our tank, we have a three month old baby and our house got down to 55°. I called the following Monday and asked to speak with somebody who could explain to me why we ran out of propane and how we could prevent it from happening again. The extremely rude lady who answered the phone question why I was calling and proceeded to ask “ Well, we got right out to you didn’t we?” she then told me that their management would reach out to me later that day. Needless to say I receive no call later that day, so I called back the next day. I was told the exact same thing. I waited two more days and called again and was told that management was out on service calls for the last week and had been unable to return my calls. This company SUCKS. Find someone else to deliver your fuel.
I had an issue with a leak in my propane tank. Customer Service & Management worked with me to get it taken care of and made sure I was satisficed with the solution.
Rowley Fuels has been our propane supplier for at least 10 years, we've been happy with their price, quality and service. Recently I needed a customer owned tank to be inspected at a construction site. Garret set up the appointment and had a crew at the location in one business day. The crew found a leak in the tank and explained the process for fixing the leak. Due to the cost, added time to get the parts and other factors too numerous to list. I asked if they could deliver an above ground 330 before the excavator that was on site left. The guys drove directly to the tank farm and brought a tank back, before the excavator left the job site. Once the tank was set, the lines were connected to the house and within an hour a delivery truck was filling the tank. A big thank you goes out to Garret, Ben, Bill and Dan for the great service!
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1 change recorded — last scanned Oct 8, 2026.
